Svc Porter/Safety Sensitive

Job Overview

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Compensation

Hourly
Range $12.00 - $15.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

This job opportunity is offered by a reputable automotive dealership dedicated to providing exceptional customer service and high-quality vehicle maintenance. As a well-established entity in the automotive industry, the dealership prides itself on creating a welcoming and professional environment for both customers and employees. Known for its commitment to excellence and integrity, the dealership operates with a strong focus on customer satisfaction, safety, and efficiency. The company employs a team-oriented approach, ensuring that every staff member contributes to a smooth and positive service experience for vehicle owners. The dealership offers a variety of automotive services, including maintenance, repairs, and warranty work, supported by a team of skilled technicians and service professionals.

The role available is that of a Service Lot Attendant, a vital position within the service department that directly impacts customer satisfaction through attentive vehicle handling and timely service processes. This full-time role involves welcoming service customers warmly and assisting with their vehicle needs throughout the day. The attendant is responsible for transporting customers via a company-provided shuttle vehicle if needed, as well as efficiently moving customer cars between the service drive and designated parking or repair areas. This position requires a strong focus on customer interaction, reliable vehicle operation, and meticulous attention to the condition and security of customer vehicles.

As a Service Lot Attendant, the individual will serve as the first point of contact for customers entering the service area, establishing a positive impression with a friendly and courteous demeanor. The role mandates identifying customers’ service consultants, marking vehicles with identification numbers linked to the correct salesperson, and ensuring that vehicles are cleaned and ready for customer pick-up. A critical part of the job is managing the timely movement of vehicles to keep service drive areas clear, which contributes to the overall efficiency and safety of dealership operations. Furthermore, the attendant must maintain the security of vehicles by ensuring they are locked and stored in appropriate locations.

This position demands adherence to company dress codes, work schedules, and confidentiality policies, reflecting the professional standards upheld by the dealership. The job necessitates regular communication with supervisors and management to report any issues affecting safety or operational integrity. Employees in this role must not only follow federal, state, and local laws but also comply strictly with company policies, including those related to workplace conduct and substance use.

The physical aspects of the job include driving vehicles responsibly and maintaining a clean work environment. The company is committed to accommodating employees with disabilities, ensuring an inclusive workplace where everyone has the opportunity to perform essential functions with proper support. The position offers a dynamic work setting where individuals who enjoy interacting with people and handling automotive tasks can thrive. The dealership reserves the right to adapt job duties as required by business needs, reflecting a flexible and responsive employment environment.

This role provides an excellent opportunity for candidates seeking to start or continue a career in the automotive service industry, offering hands-on experience with customer vehicle management and direct client interaction. The position also fosters professional growth by requiring ongoing training and compliance with HR standards and procedures. Individuals who are punctual, responsible, and personable will find this position rewarding as they contribute to the smooth running of dealership service operations and overall customer satisfaction.

Job Requirements

  • Follow the dress code the company has put in place
  • Maintain a clean and neat work area
  • Follow federal, state and local law as well as company policy about safeguarding all information
  • Report on time to work and follow schedule that is given
  • Call supervisor if unable to be at work on time
  • Keep current with annual HR training along with any other training that might be required for this position
  • Follow all company policies and procedures
  • Notify supervisor of any illegal activity
  • Maintain an acceptable driving record according to insurance standards at all times
  • Not operate any powered vehicle or equipment under the influence of any substance including medical marijuana
  • Be capable of performing physical requirements of the job
  • Accept reasonable accommodations if needed to perform essential functions

Job Qualifications

  • High school diploma or equivalent preferred
  • Valid driver’s license with a clean driving record
  • Ability to operate company shuttle vehicle safely
  • Excellent customer service and communication skills
  • Basic knowledge of vehicle operations and safety protocols
  • Ability to follow company policies and dress code
  • Punctuality and reliability
  • Ability to work in a fast-paced environment and manage multiple tasks

Job Duties

  • Greet and welcome service customers in a genuinely friendly and courteous manner
  • Identify the service consultant with which they have an appointment
  • Place an identification number on the vehicles that is marked to identify the proper service salesperson
  • Responsible for moving the cars from the service drive to the designated lot location for repairs
  • Responsible for making sure the vehicles are moved off of the drive in a timely manner to keep the area clear
  • Responsible for delivering the vehicle back to the service drive in a timely manner once the customer is ready for pick up
  • Responsible for making sure the vehicle is clean for delivery back to the customer
  • Responsible for making sure the customers vehicles are kept locked and in the correct designated areas
  • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers

Job Criteria

Experience

No experience required


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