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Svc Porter/Safety Sensitive

Job Overview

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Compensation

Hourly
Range $12.00 - $15.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Paid holidays
Life insurance

Job Description

The hiring establishment is a reputable automotive dealership that prides itself on delivering exceptional customer service and professional automotive care. This dealership is recognized for its commitment to customer satisfaction, reliability, and maintaining a welcoming atmosphere for all patrons. Known within the community for its comprehensive range of automotive services, including maintenance, repairs, and vehicle sales, the dealership continuously seeks dedicated professionals to enhance their service operations and customer experience.

This role is designed for individuals who thrive in a dynamic and fast-paced environment, where excellent communication skills and attention to detail are essential. The position primarily involves managing the logistical handling of customer vehicles throughout their service appointments, ensuring a smooth and efficient process from arrival to pick-up. Employees in this role act as the first point of contact for service customers, greeting them in a courteous and friendly manner, as well as transferring their vehicles using company-provided resources safely and effectively.

The job involves various critical responsibilities such as greeting customers warmly, identifying the service consultant assigned to each appointment, and properly tagging vehicles to maintain organized and accurate service records. Employees are expected to move vehicles between service bays and parking areas promptly to ensure the dealership operates efficiently without delays. Maintaining the cleanliness and security of customer vehicles at all times is paramount along with adhering strictly to company policies about safety, confidentiality, and professional conduct.

Beyond the day-to-day responsibilities, this role demands a commitment to maintaining a clean and professional work environment and compliance with all federal, state, and local laws applicable to the automotive service industry. The position requires punctuality, reliability, and the ability to remain alert and responsible when operating powered vehicles and equipment provided by the dealership. Employees are also mandated to participate in ongoing training programs and comply with Human Resources policies to uphold the dealership's standards consistently.

This full-time opportunity offers a unique blend of customer service and operational duties within the automotive sector. It is ideal for candidates who enjoy working within a team, possess a valid driving record in good standing, and have a passion for automobiles and customer satisfaction. The dealership fosters a respectful and inclusive work environment where employees are encouraged to contribute to continuous improvement and safety awareness. While the role can be physically demanding, accommodations are available for qualified individuals to ensure an inclusive workplace. Joining this dealership means becoming part of a team that values integrity, professionalism, and a commitment to excellence in automotive service delivery.

Job Requirements

  • Follows the dress code the company has put in place
  • Maintains a clean and neat work area
  • Follows federal, state and local law as well as company policy about safeguarding all information
  • Reports on time to work and follows schedule that is given
  • Calls supervisor if he or she cannot be at work on time
  • Keeps current with annual HR training along with any other training that might be required for this position
  • Follows all company policies and procedures
  • Notifies supervisor of any illegal activity

Job Qualifications

  • High school diploma or equivalent
  • Valid driver's license with a clean driving record
  • Previous experience in an automotive dealership or similar environment preferred
  • Ability to communicate effectively and courteously with customers and team members
  • Strong organizational skills and attention to detail
  • Ability to operate company-provided vehicles safely
  • Basic knowledge of dealership operations
  • Ability to work well in a team and follow instructions
  • Customer service oriented attitude

Job Duties

  • Greet and welcome service customers in a genuinely friendly and courteous manner
  • Identify the service consultant with which they have an appointment
  • Place an identification number on the vehicles that is marked to identify the proper service salesperson
  • Responsible for moving the cars from the service drive to the designated lot location for repairs
  • Responsible for making sure the vehicles are moved off of the drive in a timely manner to keep the area clear
  • Responsible for delivering the vehicle back to the service drive in a timely manner once the customer is ready for pick up
  • Responsible for making sure the vehicle is clean for delivery back to the customer
  • Responsible for making sure the customers vehicles are kept locked and in the correct designated areas
  • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers

Job Criteria

Experience

No experience required


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