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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
team environment
Job Description
Hy-Vee is a well-established supermarket chain known for its commitment to excellent customer service and providing fresh, quality products to communities across the United States. At Hy-Vee, the people who make up the workforce are considered the company's greatest strength. The company's promise, "a helpful smile in every aisle," reflects its dedication to creating a welcoming and supportive shopping experience for customers. Hy-Vee fosters an environment where employees are fully engaged, motivated, and collaborative, ensuring that each customer interaction is friendly, efficient, and positive. This culture of teamwork and growth mindset contributes significantly to the company’s ongoing success and its... Show More
Job Requirements
- High school diploma or equivalent
- Food Safety Certified
- One to three years of related work experience
- Prior experience in meal preparation preferred
- Ability to exert up to 50 pounds of force frequently and 10 pounds constantly
- Ability to perform physical activities including balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, hearing, and repetitive motions
- Ability to solve problems involving abstract and concrete variables
- Ability to perform arithmetic calculations
- Ability to communicate effectively with customers and team members
- Willingness to follow company policies and store guidelines
- Ability to report to work on time and as scheduled
Job Qualifications
- High school diploma or equivalent
- Hy-Vee food safety training and Food Safety Certified
- One to three years of similar or related work experience
- Prior experience in meal preparation preferred
- Ability to do logical or scientific thinking to solve problems
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to compose original correspondence and follow technical manuals
- Strong communication skills to interact effectively with customers and team members
Job Duties
- Prepares fresh sushi for customers both packaged and made-to-order
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Assists customers by escorting them to the products for which they're looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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