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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $18.25 - $28.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Job Description
Hy-Vee is a well-established and respected grocery store chain known for its commitment to exceptional customer service, quality products, and community engagement. With a motto promising "a helpful smile in every aisle," Hy-Vee fosters a friendly, supportive, and team-oriented work environment where employees are encouraged to grow and thrive. The company values its associates and believes their dedication and professionalism directly contribute to creating a welcoming and satisfying shopping experience for all customers. Hy-Vee's reputation as a leader in the retail grocery industry is built on a foundation of strong ethics, customer-centric policies, and continuous innovation in food service offerings.Show More
Job Requirements
- High school diploma or equivalent
- food safety certification
- one to three years of similar or related work experience preferably in food preparation
- physical ability to lift frequently up to 50 pounds and constantly up to 10 pounds
- ability to perform physical activities such as balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, hearing, and repetitive motions
- ability to see with or without correction including depth perception and color vision
- willingness to work in a fast-paced environment with exposure to raw fish, flour, dust, noise, temperature extremes, and occasional cleaning chemicals
- commitment to punctuality and adherence to company policies
- successful completion of pre-employment drug screening
Job Qualifications
- High school diploma or equivalent
- one to three years of related experience in food preparation preferably in sushi or meal preparation
- Hy-Vee food safety training
- food safety certified
- ability to perform arithmetic calculations involving fractions, decimals, and percentages
- strong problem-solving skills with ability to think logically and scientifically
- effective communication skills including composing correspondence and following technical manuals
- ability to interact positively with customers and team members
- ability to work as part of a team and provide basic guidance to others
Job Duties
- Prepares fresh sushi for customers both packaged and made-to-order
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- involved in schedules and overseeing food ordering and planning
- communicates to customers on phone, in person, or on e-mail regarding food and food preparation
- aids in the merchandising techniques for sushi foods
- aids in the merchandising food layout
- attends company wide and industry meetings as assigned
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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