Surf House Server

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling

Job Description

JW Marriott Turnberry Miami Resort & Spa is a distinguished luxury hotel located in Aventura, Florida, known for its exceptional hospitality, elegant accommodations, and world-class amenities. As part of the renowned Marriott International brand, this resort provides guests with an exquisite experience that combines comfort, sophistication, and impeccable service. The hotel features lush grounds, lavish pools, exquisite dining venues, and a full-service spa, making it a premier destination for both leisure and business travelers.

The Pool Server role at JW Marriott Turnberry Miami Resort & Spa is a vital position within the food and beverage team. This role focuses ... Show More

Job Requirements

  • professional demeanor appropriate for a luxury environment
  • must be of minimum legal age to serve alcohol according to state law
  • ability to work flexible schedules including holidays and weekends
  • must be physically fit to lift, pull and push items up to 50 pounds
  • must be able to stand, walk, reach and bend throughout shift
  • knowledge of basic food handling policies and procedures as well as techniques and equipment for preparing and presenting food products for consumption, including storage/handling and sanitation standards
  • ability to work in a fast-paced environment

Job Qualifications

  • high school diploma or GED
  • ability to communicate in the English language
  • second language is a plus
  • basic computer knowledge including experience with Micros or other POS systems
  • food handling certificate
  • TIPS (Training for Intervention Procedures) certificate
  • previous food and beverage experience in a hotel environment preferred
  • excellent eye for detail and ability to multi-task in a fast-paced environment
  • effective listening skills to understand and clarify guest concerns

Job Duties

  • greet each guest promptly after seating in a sincerely warm, friendly manner using the guests name
  • know the ingredients, preparation, and proper presentation of all menu items and specials and ensure that every product delivered to the guest adheres to the highest quality possible
  • remain observant and check in with guests to ensure satisfaction with each food course and/or beverages
  • provide prompt, courteous, and efficient food and beverage service
  • make appropriate suggestion of food and beverages
  • communicate with the kitchen regarding menu questions, the length of wait and product availability
  • know layout of restaurant/hotel and location of all equipment and supplies
  • know all restaurants station breakdowns and table numbers
  • set tables according to type of event and service standards
  • maintain cleanliness and condition of the work areas and equipment
  • assist as needed to maintain standards of appearance, sanitation, and service in all areas of the restaurant
  • key in (pre check) orders on the Micros terminal promptly and accurately
  • present physical and accurate check to guest and process payment
  • perform any other reasonable duties as required by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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