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Support Staff/Busser

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Paid holidays
Employee assistance program

Job Description

Olympia Hospitality and the Sohpy Hotel form a vibrant and community-focused hospitality group dedicated to delivering exceptional service and memorable experiences. With a commitment to continuous improvement, accountability, concern for others, and trust, Olympia Hospitality fosters a culture where employees feel valued, inspired, and supported. The organization embraces a team-oriented environment that prioritizes personal growth and celebrates success collectively. At Olympia Hospitality, employees are not just staff but members of a family-first organization that places great emphasis on health, wellness, and overall satisfaction. This dedication to employee well-being is reflected through comprehensive benefits, a supportive workplace culture, and opportunities for... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Prior customer service experience preferred
  • Ability to communicate effectively with guests and team members
  • Ability to multitask in a fast-paced environment
  • Ability to handle stressful situations calmly
  • Knowledge of POS systems is a plus
  • Ability to follow directions accurately
  • Ability to learn job-related duties quickly

Job Qualifications

  • Prior customer service experience is preferred
  • High school diploma or equivalent work experience preferred but not required
  • Ability to provide high level customer service
  • Effective communication skills with guests and team members
  • Ability to follow instructions and learn quickly
  • Attention to detail
  • Ability to maintain composure under pressure
  • Very good phone skills

Job Duties

  • Assist in getting expo line and carry-out supplies ready for service
  • Fill condiment containers, ice, and anything else needed for fast execution of meal running
  • Know menu, menu prices, composition of food and beverage menu items, familiarity with all daily specials and with proper plating procedures
  • Up-sell/suggestively sell food and beverages by describing each item in an appealing way, when necessary
  • Provide courteous guest service and respond to guest requests
  • Be knowledgeable in POS to ring in order, if necessary
  • Confirm the order by repeating back and clarify any doubts, food allergies, or guest concerns before sending the order to the kitchen
  • Close guest checks to the appropriate form of payment and file in a safe place until end of shift
  • Stock supplies daily: include condiments, plates, glassware, silverware, trays, napkins, flowers, printer paper, check presenters, and pens
  • Clean and stock refrigerators with juices, sodas, waters, and milk

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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