Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Paid holidays
Employee assistance program
Job Description
Olympia Hospitality and the Sohpy Hotel form a vibrant and community-focused hospitality group dedicated to delivering exceptional service and memorable experiences. With a commitment to continuous improvement, accountability, concern for others, and trust, Olympia Hospitality fosters a culture where employees feel valued, inspired, and supported. The organization embraces a team-oriented environment that prioritizes personal growth and celebrates success collectively. At Olympia Hospitality, employees are not just staff but members of a family-first organization that places great emphasis on health, wellness, and overall satisfaction. This dedication to employee well-being is reflected through comprehensive benefits, a supportive workplace culture, and opportunities for... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior customer service experience preferred
- Ability to communicate effectively with guests and team members
- Ability to multitask in a fast-paced environment
- Ability to handle stressful situations calmly
- Knowledge of POS systems is a plus
- Ability to follow directions accurately
- Ability to learn job-related duties quickly
Job Qualifications
- Prior customer service experience is preferred
- High school diploma or equivalent work experience preferred but not required
- Ability to provide high level customer service
- Effective communication skills with guests and team members
- Ability to follow instructions and learn quickly
- Attention to detail
- Ability to maintain composure under pressure
- Very good phone skills
Job Duties
- Assist in getting expo line and carry-out supplies ready for service
- Fill condiment containers, ice, and anything else needed for fast execution of meal running
- Know menu, menu prices, composition of food and beverage menu items, familiarity with all daily specials and with proper plating procedures
- Up-sell/suggestively sell food and beverages by describing each item in an appealing way, when necessary
- Provide courteous guest service and respond to guest requests
- Be knowledgeable in POS to ring in order, if necessary
- Confirm the order by repeating back and clarify any doubts, food allergies, or guest concerns before sending the order to the kitchen
- Close guest checks to the appropriate form of payment and file in a safe place until end of shift
- Stock supplies daily: include condiments, plates, glassware, silverware, trays, napkins, flowers, printer paper, check presenters, and pens
- Clean and stock refrigerators with juices, sodas, waters, and milk
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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