Support Staff

New Orleans, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Compensation

Type:

Salary

Rate:

Range $28,262.44 - $37,309.29

Benefits

Paid Time Off

Employee Discounts

Professional development opportunities

flexible scheduling

Positive work environment

Equal opportunity employer

drug-free workplace

Job Description

BRG is a reputable restaurant dedicated to providing a memorable dining experience through exceptional service, quality food, and a welcoming atmosphere. As an established dining venue, BRG values teamwork, efficiency, and attention to detail as core principles that help maintain its high standards. With a focus on excellent service delivery, BRG supports all team members in creating an enjoyable environment for guests and staff alike. The restaurant operates with professionalism and a commitment to community, striving to offer not only delicious meals but also a warm and hospitable experience.

The Support Staff role at BRG is a critica... Show More

Job Requirements

High school graduate or equivalent preferred
Minimum of 3 years experience in a similar role preferred
ATC Responsible Vendor's License
Basic math and computer/tablet skills
Ability to stay professional in a stressful work environment
Ability to work in a team environment and maintain a professional manner
Superb multitasking skills and an eye for detail
Available to work different hours including weekends, days, nights, and holidays
Positive, engaging personality and professional appearance
Ability to uphold company standards relating to appearance and dress
Exceptional interpersonal and communication skills as well as strong task and time management abilities
Ability to stand, walk, bend, and lift for extended periods (eight or more hours)
Able to lift, push, pull and carry a minimum weight up to 50 lbs
Able to reach above head and shoulder levels
Able to twist, kneel, bend and crawl
Able to squat and crouch
Able to perform sweeping motions front-to-back and side-to-side
Able to work in confined spaces
Able to tolerate exposure to dust and cleaning chemicals
Able to climb stairs and ladders
Manual dexterity
Knowledge of principles and processes for providing customer services including meeting quality standards and company policies
Able to listen and follow instructions, work unsupervised, and adapt to changing situations
Displays integrity and honesty and maintains a positive attitude towards managers, co-workers, guests and visitors
Comply with all company policies

Job Qualifications

High school graduate or equivalent preferred
Minimum of 3 years experience in a similar role preferred
ATC Responsible Vendor's License
Basic math and computer/tablet skills
Ability to stay professional in a stressful work environment
Ability to work in a team environment and maintain a professional manner
Superb multitasking skills and an eye for detail
Available to work different hours including weekends, days, nights, and holidays
Positive, engaging personality and professional appearance
Ability to uphold company standards relating to appearance and dress
Exceptional interpersonal and communication skills as well as strong task and time management abilities
Ability to stand, walk, bend, and lift for extended periods (eight or more hours)
Able to lift, push, pull and carry a minimum weight up to 50 lbs
Able to reach above head and shoulder levels
Able to twist, kneel, bend and crawl
Able to squat and crouch
Able to perform sweeping motions front-to-back and side-to-side
Able to work in confined spaces
Able to tolerate exposure to dust and cleaning chemicals
Able to climb stairs and ladders
Manual dexterity
Knowledge of principles and processes for providing customer services including meeting quality standards and company policies
Able to listen and follow instructions, work unsupervised, and adapt to changing situations
Displays integrity and honesty and maintains a positive attitude towards managers, co-workers, guests and visitors
Comply with all company policies

Job Duties

Follow company service standards as well as restaurant steps of service at all times
Strong communication skills with ability to work well with other team members
Maintain a positive attitude in the workplace while treating guests and coworkers with respect
Follow company uniform and appearance guidelines
Arrive to work on time in uniform and prepared for your shift
Abide by state liquor laws including maintaining a current Louisiana Responsible Vendor's Permit
Practice step consolidation and is efficient with time management
Maintain a continual eye for detail
Properly set-up your assigned station and perform all opening side work completely
Additionally be able to perform any on-going side work throughout the shift
Maintain a clean work environment throughout the shift
Bussing, cleaning, sanitizing tables and resetting them appropriately
Assisting the servers with pre-bussing, clearing tables, running drinks and food, and relaying any messages they receive from the guest to the server or a manager
Sweeping under tables after guests leave
Polishing plates, silverware, glassware, and barware consistently throughout the shift
Bringing out polished glasses, plates, and rolled silverware into the restaurant and placing them appropriately at the designated stations
Following assigned seat numbers when running food, able to hand out all food to guests without having to "auction" it off
Refilling water pitchers that go on tables and placing them in the cooler
Having knowledge of all menu items so that they can be easily recognized and so that any questions the guests may have can be answered
Complete closing side work and station break down before leaving the restaurant
Work efficiently and complete required tasks within assigned time frame
Attend all scheduled employee meetings and participate in a meaningful way
Other duties as assigned

Job Location

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