Support Lead Part Time

Five Below is a rapidly growing retail company known for offering a wide variety of unique, trendy, and affordable products targeted primarily at teenagers and young adults. Established with a strong commitment to delivering an exceptional shopping experience, Five Below operates over 1,000 stores across the United States. Their business model emphasizes providing customers with the newest and coolest products priced under five dollars, enabling shoppers to say yes to endless fun and creativity without breaking the bank. The company culture is dynamic and energetic, shaped by its core values known as The Five Below Way, which instills passion, creativity, and a commitment to excellent customer service among its more than 20,000 associates.

At Five Below, the focus is not only on delivering great products but also on creating an engaging and enjoyable workplace. Employees are encouraged to bring big ideas, high energy, and a genuine enthusiasm for making each store a WOWplace where customers feel delighted and valued. The company’s culture promotes a balance between letting go and having fun while excelling in their roles, fostering both personal and professional growth. Five Below is an equal opportunity employer dedicated to diversity and inclusion, welcoming applicants from various backgrounds and experiences. Individuals with disabilities are provided with reasonable accommodations throughout the hiring process.

The role available is an integral management position within a Five Below store, designed for individuals who are passionate about retail leadership and customer service excellence. This hourly position starts at $14.50 per hour and offers an exciting opportunity to lead a team in a high-energy environment focused on customer satisfaction and operational success. The job entails overseeing daily store activities, including training crew members to deliver the BEST customer service experience, managing opening and closing procedures, and ensuring the store operations run smoothly and efficiently.

In this role, you will be responsible for supervising associates, helping with merchandise receiving and organization, and acting as the Manager on Duty when needed. You will support onboarding and ongoing training, drive sales by optimizing merchandising and staff performance, and contribute to maintaining a clean and safe store environment. The position requires the ability to multitask effectively, communicate clearly, and maintain composure under pressure to deliver a consistent WOW experience for customers.

Five Below supports its employees by providing robust benefits including health coverage, financial wellness programs, and personal support. They emphasize a flexible work schedule that may include day, evening, weekend, and possible overnight shifts, catering to the needs of the business. This role is ideal for an individual who enjoys working in a fast-paced retail environment and seeks to grow within a vibrant, fun-focused company dedicated to innovation in retail management and customer engagement.