Support Lead Part Time

Five Below is a rapidly growing retail company known for its unique concept of offering quality merchandise at extremely affordable prices, typically under five dollars. With over 20,000 associates nationwide, Five Below prides itself on creating a vibrant and energetic work environment that encourages creativity, passion, and a commitment to exceptional customer service. The company focuses on making shopping fun and affordable, targeting a young, lifestyle-oriented customer base that enjoys the newest and coolest products across a wide variety of categories, including toys, games, beauty products, tech accessories, and fashion.

Five Below is more than just a store; it’s a culture, built on its core values known as The Five Below Way. This set of guiding principles fosters a workplace where associates are empowered to contribute big ideas, maintain high energy, and create a WOWplace for both customers and coworkers alike. The company’s purpose is to inspire freedom, fun, and positivity in shopping experiences that keep customers coming back for more.

This role is a pivotal position within Five Below’s store operations team. The store leader, often acting as a manager on duty, is responsible for ensuring that all crew members deliver the BEST customer service by providing fast, friendly, and engaging interactions that wow the customer. This leadership role involves overseeing the daily store activities, training associates on company policies and procedures, managing stock receipt and merchandising, and driving sales while controlling operational expenses. The store leader also ensures that opening and closing procedures are meticulously followed, guaranteeing store security and readiness each day.

Additionally, this role demands excellent communication skills, the ability to multitask under pressure, and creativity in problem-solving to enhance both customer satisfaction and sales performance. Candidates in this role will often be physically active, handling merchandise, climbing ladders, and navigating both the sales floor and stockroom to maintain store presentation and efficiency. This is an hourly position starting at $11.50 per hour, offering flexible schedules to meet business needs, including day, evening, weekend, overnight shifts, and potential travel as required.

Working at Five Below means joining a team where associates are valued, diversity is championed, and personal and professional growth is supported through ongoing training and benefits. The company emphasizes an inclusive workplace free from discrimination and is committed to providing reasonable accommodations for individuals with disabilities. If you’re seeking a dynamic retail environment where you can lead with energy and passion, help build a fun shopping experience, and grow your career, the store leader position at Five Below is an excellent opportunity.