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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible schedule
Job Description
Twigs Bistro and Martini Bar is a well-established restaurant known for providing an exceptional dining experience through its commitment to quality, ambiance, and outstanding customer service. This renowned establishment operates with a focus on creating a welcoming atmosphere where guests can enjoy delicious food and expertly crafted cocktails in a vibrant yet comfortable setting. Constantly striving for excellence, Twigs Bistro combines a casual yet refined approach to hospitality, making it a favorite destination for both locals and visitors alike. The restaurant prides itself on maintaining high standards of cleanliness, service, and attention to detail which are reflected in every aspect... Show More
Job Requirements
- High school diploma or equivalent preferred
- Experience in customer service or hospitality preferred
- Ability to communicate effectively with guests and team members
- Ability to multitask in a fast-paced environment
- Maintain neat, clean, and well groomed appearance
- Ability to obtain required government licenses or certificates
- Willingness to comply with company rules and policies
- Regular attendance and punctuality
- Ability to work flexible schedules including nights, weekends, and holidays
Job Qualifications
- Any combination of education and experience equivalent that provides the required knowledge, skills, and abilities
- High school education is preferred
- Ability to obtain any government required licenses or certificates
- Local health department certification and state liquor control board certificate
- CPR certification and/or first aid training preferred
- Effective communication skills
- Personable and pleasant demeanor
- Ability to multi-task
- Knowledge of food and beverage menu items
Job Duties
- Demonstrate the ability to multi-task in a fast paced environment
- Outgoing, friendly and courteous demeanor
- Attention to detail and ability to stay organized
- Effective communication skills in various situations
- Provides support to FOH staff while adhering to all safety and sanitation, and company policies and procedures
- Interacts with the staff and guests in a positive manner as to achieve 100% guest satisfaction
- Knowledge of the menu in order to assist with guest inquiries/requests as well as be able to accurately identify food and beverage items
- Ensuring all guests are greeted with a smile and an appropriate greeting in a timely manner
- Distributing menus and flatware
- Answering phones
- Taking to go orders and handling payments accurately
- Accepting reservations and managing them in order to prevent over booking of the restaurant
- Ensuring host area is kept neat, clean and organized as well as stocked with essential FOH items
- Assisting expos in delivering of food to guests
- Assisting bussers with pre-bussing, bussing and resetting of tables
- Assisting servers with refilling of beverages
- Completes tasks for each shift according to the needs of the restaurant
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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