Support / Barista - Manufactory - San Francisco

San Francisco, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $18.00

Benefits

Hourly wage plus tips

Training and development opportunities

Dynamic and supportive work environment

Employee meals or discounts

flexible scheduling options

Opportunity for career growth within the company

inclusive and diverse workplace environment

Job Description

Tartine Bakery, located in San Francisco, is a renowned establishment known for its artisanal breads, pastries, and high-quality food and beverage service. As a leading bakery and cafe, Tartine prides itself on delivering an exceptional guest experience that combines traditional baking techniques with innovative culinary approaches. The company is committed to creating a warm, welcoming atmosphere for both customers and employees, emphasizing teamwork, quality, and customer satisfaction. Tartine offers a dynamic and fast-paced work environment where employees can grow professionally while contributing to a vibrant community centered around food excellence and hospitality.

The role of Support / Barista at T... Show More

Job Requirements

Able to read, comprehend and understand operation standards, recipes and communicate information verbally and in writing
Knowledge of service and food and beverage
Preferable at least three years of front-of-the-house operations
Basic knowledge of dining room and service procedures and functions
Basic mathematical skills (able to use calculator, cash register)
Able to learn how to handle money and operate a point-of-sale system
Able to work in a standing position for long periods of time (the entire shift)
Able to sit for prolonged periods of time when necessary
Able to work in a fast-paced environment while managing multiple deadlines in a high stress environment
Must be able to be remain calm under pressure and maintain a positive attitude

Job Qualifications

Able to read, comprehend and understand operation standards, recipes and communicate information verbally and in writing
Knowledge of service and food and beverage
Preferably three years of front-of-house operations experience
Basic knowledge of dining room and service procedures
Basic mathematical skills including use of calculator and cash register
Ability to operate point-of-sale system
Ability to work in a standing position for extended periods
Ability to sit for prolonged periods when necessary
Ability to work in a fast-paced, high-stress environment
Must maintain a calm demeanor under pressure and a positive attitude

Job Duties

Perform in designated stations and rotation as business levels dictate
Complete checklists including opening, closing, and mid-shift tasks
Identify and address room needs and deficiencies independently
Brew coffee, make cocktails, pour wine, and run food
Setup and clean tables, prepare family meals
Clean and sanitize frequently touched surfaces before and after use
Restock products, fold boxes, pack to-go orders, fold towels
Manage flow and sequence of service including greeting guests and supporting traffic lines
Answer phones, take orders, manage reservations
Promote and act consistently with company mission
Demonstrate accurate product knowledge and ability to explain menu items
Inquire about allergies and communicate with culinary team for modifications
Maintain a pass rate of 75% on biweekly staff tests
Attend all staff trainings or reschedule with management
Follow attendance protocols
Prepare all mise en place required for service timely
Adhere strictly to company uniform policy
Display warm and welcoming demeanor to guests and employees
Anticipate customer needs and ensure satisfaction
Work independently and as a team player
Follow sanitation practices including hand washing and surface sanitizing
Adapt to shifting stations during shifts
Navigate POS system accurately
Troubleshoot guest service issues professionally and promptly
Handle multiple online ordering platforms and in-house guests without error
Follow company policies and procedures
Perform duties as directed by management

Job Location

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