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Supervisor, Valet Operations

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off

Job Description

SP+, a Metropolis company, is a leading artificial intelligence enterprise dedicated to transforming everyday experiences through innovative computer vision technology. Specializing in the creation of checkout-free parking solutions, SP+ eliminates the hassle traditionally associated with parking, such as handling tickets, navigating machines, or using apps and credit cards. This pioneering approach allows customers to seamlessly "drive in and drive out," revolutionizing the convenience and efficiency of parking services. As the largest parking network in America, SP+ boasts a robust workforce of over 23,000 employees who operate across more than 4,000 locations throughout North America and Europe. The company is committed... Show More

Job Requirements

  • Minimal high school diploma or equivalent
  • minimal 6 month related experience or training
  • valid state-issued driver’s license with a current address
  • acceptable driving record
  • ability to drive a vehicle with a manual transmission may be required
  • able to lift and/or move up to 25 pounds
  • able to sit, stand, walk, use hands and fingers, handle or feel objects and talk frequently
  • able to walk and run for extended periods
  • able to climb or balance, stoop, kneel or crouch occasionally
  • specific vision abilities including close vision, peripheral vision and ability to adjust focus
  • able to perform essential job functions with reasonable accommodations when necessary

Job Qualifications

  • Minimal high school diploma or equivalent
  • minimal 6 month related experience or training
  • valid state-issued driver’s license with a current address
  • acceptable driving record
  • ability to drive a vehicle with a manual transmission may be required
  • speaks clearly and listens well
  • writes clearly and informatively
  • able to read and interpret written information
  • maintains positive attitude
  • responds to requests for service and assistance professionally and courteously
  • adapts to changes in the work environment
  • able to deal with change, delays, or unexpected events
  • exhibits sound and accurate judgment

Job Duties

  • Greet guests courteously
  • ensure customers are receiving timely service
  • assist customers in and out of their vehicle
  • drive, park, and retrieve customer vehicles in a safe and professional manner
  • assist with hiring, training, and coaching an excellent valet team
  • create a staffing schedule according to the anticipated daily vehicle volume
  • maintain full compliance to the standard operating procedures, while ensuring the safety and security of vehicles and keys at all times
  • prepare and process daily paperwork according to audit compliance standards
  • ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc.
  • create and implement a successful staging plan, utilizing all aspects of the location's layout to ensure maximum parking capacity
  • quickly distinguish vehicle make and models
  • have a general knowledge of vehicle operations
  • substitute for any position, if necessary
  • complete other duties as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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