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Supervisor, Valet Operations

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $75,600.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

SP+, a Metropolis company, is a pioneering artificial intelligence enterprise revolutionizing real-world parking experiences through cutting-edge computer vision technology. As the largest parking network operator in America, SP+ employs over 23,000 professionals to manage mobility services at more than 4,000 locations across North America and Europe. The company's innovative approach emphasizes eliminating traditional parking hassles such as tickets, machines, apps, or credit card transactions, enabling a seamless "drive in and drive out" experience. SP+ is dedicated to reinventing the parking industry, acknowledging its importance and ubiquitous presence, and aims to expand checkout-free technology beyond parking to all facets of daily... Show More

Job Requirements

  • minimal high school diploma or equivalent
  • minimal 6 month related experience or training
  • valid state-issued driver's license with current address and acceptable driving record
  • ability to drive a manual transmission vehicle may be required
  • effective oral communication skills
  • clear written communication skills
  • professional customer service approach
  • adaptability to changing work conditions
  • sound judgment
  • physical capacity to walk, run, climb stairs, and lift up to 25 pounds
  • ability to perform essential functions with reasonable accommodations for disabilities

Job Qualifications

  • minimal high school diploma or equivalent
  • minimal 6 month related experience or training
  • valid state-issued driver’s license with current address and acceptable driving record
  • ability to speak clearly and listen effectively
  • strong written communication skills
  • maintains positive attitude and provides professional customer service
  • adapts to changes in the work environment
  • exhibits sound and accurate judgment
  • basic knowledge of vehicle makes and models
  • physical ability to perform repeated walking, running, and lifting up to 25 pounds

Job Duties

  • greet guests courteously
  • ensure customers are receiving timely service
  • assist customers in and out of their vehicle
  • drive, park, and retrieve customer vehicles in a safe and professional manner
  • assist with hiring, training, and coaching an excellent valet team
  • create a staffing schedule according to the anticipated daily vehicle volume
  • maintain full compliance to the standard operating procedures, while ensuring the safety and security of vehicles and keys at all times
  • prepare and process daily paperwork according to audit compliance standards
  • ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc
  • create and implement a successful staging plan, utilizing all aspects of the locations layout to ensure maximum parking capacity
  • quickly distinguish vehicle make and models
  • have a general knowledge of vehicle operations
  • substitute for any position, if necessary
  • complete other duties as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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