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Supervisor, Valet Operations

Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long-term disability
short-term disability
Life insurance
accident insurance
401k
Paid Time Off

Job Description

SP+, a Metropolis company, is a pioneering artificial intelligence company revolutionizing the real-world parking experience. Leveraging advanced computer vision technology, SP+ enables checkout-free parking, eliminating the hassle of tickets, machines, apps, or credit cards. Their seamless solution allows drivers to simply "drive in and drive out," creating a more efficient and convenient parking environment. As the largest parking network in America, SP+ employs over 23,000 professionals who support mobility services across more than 4,000 locations throughout North America and Europe. This extensive presence positions SP+ as a leader in transforming parking into a more accessible and user-friendly experience for communities... Show More

Job Requirements

  • Previous supervisor or other leadership experience, preferably in parking
  • Customer service and/or hospitality background
  • Clean driving record to pass MVR check
  • Ability to drive manual transmission
  • Valid state-issued driver's license with current address
  • Ability to lift and/or move up to 25 pounds
  • Ability to walk, stand, and run for extended periods
  • Ability to use stairs and elevators

Job Qualifications

  • Minimal high school diploma or equivalent
  • Minimal 6 month related experience or training or equivalent combination of education and experience
  • Ability to speak clearly, listen and get clarification, and respond well to questions
  • Ability to write clearly and interpret written information
  • Maintains positive attitude and responds to service requests professionally and courteously
  • Exhibits sound and accurate judgment
  • Adapts to changes in the work environment

Job Duties

  • Greet guests courteously
  • Ensure customers are receiving timely service
  • Assist customers in and out of their vehicle
  • Drive, park, and retrieve customer vehicles in a safe and professional manner
  • Assist with hiring, training, and coaching an excellent valet team
  • Create a staffing schedule according to the anticipated daily vehicle volume
  • Maintain full compliance to the standard operating procedures, while ensuring the safety and security of vehicles and keys at all times

Job Location

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