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Supervisor, Valet Operations

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off

Job Description

SP+, a Metropolis company, is a leading artificial intelligence company specializing in real-world applications that revolutionize the parking experience. Leveraging cutting-edge computer vision technology, SP+ enables checkout-free parking, eliminating the need for tickets, machines, apps, or credit cards. The company’s innovative system allows customers to simply drive in and drive out, making parking more seamless and efficient. As the largest parking network in America, SP+ employs over 23,000 people and operates across more than 4,000 locations in North America and Europe. The company is dedicated to reinventing parking because it is an essential, ubiquitous part of daily life that impacts... Show More

Job Requirements

  • Minimal high school diploma or equivalent
  • Six months related experience or training or equivalent combination of education and experience
  • Valid state-issued driver’s license with current address and acceptable driving record
  • Ability to drive a manual transmission vehicle if required
  • Excellent oral communication skills
  • Effective written communication skills
  • Strong customer service orientation
  • Adaptability to work environment changes
  • Sound judgment and decision making
  • Physical ability to perform job duties including lifting up to 25 pounds and walking or running for extended periods

Job Qualifications

  • Minimal high school diploma or equivalent
  • Six months related experience or training or equivalent combination of education and experience
  • Valid state-issued driver’s license with a current address and acceptable driving record
  • Ability to drive a vehicle with manual transmission if required
  • Strong oral communication skills
  • Effective written communication skills
  • Proven customer service skills
  • Ability to adapt to changes in the work environment
  • Sound and accurate judgment
  • Ability to perform physical tasks required by the job

Job Duties

  • Greet guests courteously
  • Ensure customers are receiving timely service
  • Assist customers in and out of their vehicle
  • Drive, park, and retrieve customer vehicles in a safe and professional manner
  • Assist with hiring, training, and coaching an excellent valet team
  • Create a staffing schedule according to the anticipated daily vehicle volume
  • Maintain full compliance to the standard operating procedures, while ensuring the safety and security of vehicles and keys at all times
  • Prepare and process daily paperwork according to audit compliance standards
  • Ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc
  • Create and implement a successful staging plan, utilizing all aspects of the locations layout to ensure maximum parking capacity
  • Quickly distinguish vehicle make and models
  • have a general knowledge of vehicle operations
  • Substitute for any position, if necessary
  • Complete other duties as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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