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Supervisor, Valet Operations

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
short term disability
long term disability
Life insurance
accident insurance
401k plan
Paid Time Off

Job Description

SP+, a Metropolis company, is a pioneering leader in the artificial intelligence industry, specializing in real-world applications that transform the parking experience. We leverage advanced computer vision technology to enable checkout-free parking, completely eliminating the hassles associated with traditional parking systems like tickets, machines, apps, or credit cards. Our seamless "drive in and drive out" approach offers unmatched convenience to customers, making parking efficient, simple, and stress-free. With a workforce of over 23,000 employees supporting more than 4,000 locations across North America and Europe, SP+ stands as the largest parking network in America. This extensive presence highlights our commitment to... Show More

Job Requirements

  • Minimal high school diploma or equivalent
  • Six months of related experience or training
  • Valid state-issued driver’s license with current address
  • Ability to drive manual transmission vehicle may be required
  • Strong oral communication skills
  • Ability to read, write, and interpret written information
  • Positive customer service attitude
  • Ability to adapt to changes and unexpected situations
  • Physical ability to sit, stand, walk, climb, balance, stoop, kneel, crouch and lift up to 25 pounds

Job Qualifications

  • Minimal high school diploma or equivalent
  • Six months of related experience or training
  • Ability to drive a vehicle with manual transmission may be required
  • Valid state-issued driver’s license with current address and acceptable driving record
  • Strong oral and written communication skills
  • Customer service experience with a positive attitude
  • Ability to adapt to changes and unexpected events
  • Demonstrates sound judgment and decision-making abilities

Job Duties

  • Assist in the day-to-day management of a location ensuring valet operations meet contractual guidelines and company policies
  • Greet guests courteously
  • Ensure customers receive timely service
  • Assist customers in and out of their vehicles
  • Drive, park, and retrieve customer vehicles safely and professionally
  • Assist with hiring, training, and coaching an excellent valet team
  • Create staffing schedules based on daily vehicle volume
  • Maintain full compliance with standard operating procedures and ensure safety and security of vehicles and keys
  • Prepare and process daily paperwork according to audit compliance standards
  • Ensure drive lanes and crosswalks are clean and free from debris
  • Create and implement staging plans for maximum parking capacity
  • Quickly identify vehicle makes and models
  • Substitute for any position if necessary
  • Complete other duties as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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