Supervisor - SFO San Francisco Airport - Full-time

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Work Schedule

Fixed Shifts
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Benefits

group health insurance
Dental Insurance
Company paid life insurance
Company paid Short-Term Disability
Matching 401k
Paid Time Off
Paid holidays
wellness reimbursement program

Job Description

Smarte Carte, Inc. is a global leader in the provision of self-serve vended luggage carts, electronic lockers, commercial strollers, massage chairs, and various passenger and guest services. Headquartered in St. Paul, Minnesota, Smarte Carte operates extensively across the United States and internationally in countries including Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and the United Kingdom. Known for its innovative vended services, Smarte Carte caters to millions of travelers and visitors annually, supplying convenient and customer-friendly solutions within busy venues such as airports, shopping centers, and tourist destinations.

The company prides itself on fostering an inclusive and diverse w... Show More

Job Requirements

  • High School Diploma
  • Ability to get Airport Badged required
  • Drivers License is required
  • Proven leadership skills
  • Previous supervisor experience preferred
  • Cash control experience preferred
  • General knowledge of vended service products preferred
  • Ability to lift 40lbs
  • Ability to push or pull 75lbs
  • Ability to walk and stand for duration of shift

Job Qualifications

  • Computer and smart phone proficient
  • Excellent customer service
  • Excellent verbal communication skills
  • Bilingual preferred but not required

Job Duties

  • Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
  • Maintain a safe working environment by monitoring safety procedures and equipment
  • Perform the same Cart Associate work duties including collecting and transporting carts, providing customer service, light cleaning of carts and rental equipment
  • Collaborate with workers and managers to solve work-related problems
  • Review work throughout the process and at completion to ensure proper execution
  • Explain regulations, policies, or procedures
  • Provide customer service by greeting and assisting customers and responding to inquiries and complaints
  • Maintain excellent communication and cooperation with employees, facility management, airline management and government officials
  • Inspect equipment and perform emergency maintenance or report needs
  • Assist with collections, counting and recording money, documenting meter readings
  • Assess training needs and arrange or provide appropriate instruction
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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