Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Benefits
group health insurance
Dental Insurance
Company paid life insurance
Company paid Short-Term Disability
Matching 401k
Paid Time Off
Paid holidays
wellness reimbursement program
Job Description
Smarte Carte Inc. is a globally recognized leader in providing innovative passenger and guest services, specializing in self-serve vended luggage carts, electronic lockers, commercial strollers, and massage chairs. Headquartered in St. Paul, Minnesota, Smarte Carte operates in several countries including the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and the United Kingdom, making it a prominent entity in the travel and leisure industry. The company is committed to delivering high standards of service, environmentally responsible operations, and fostering a diverse and inclusive workforce. Smarte Carte prides itself on its dedication to sustainability by owning and operating recyclable... Show More
Job Requirements
- High school diploma
- Ability to get airport badged
- Drivers license is required
- Proven leadership skills, previous supervisor experience preferred
- Cash control experience preferred
- General knowledge of vended service products preferred
- Able to lift 40lbs
- Able to push and pull 75lbs
- Able to walk and stand for duration of shift
Job Qualifications
- Computer and smart phone proficient
- Excellent customer service
- Excellent verbal communication skills
- Bilingual preferred but not required
Job Duties
- Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
- Maintain a safe working environment by monitoring safety procedures and equipment
- Perform the same Cart Associate work duties as those supervised, including collecting and transporting carts to ensure carts are available for customer use
- Provide customer service to airport passengers
- Conduct light cleaning of carts and rental equipment
- Collaborate with workers and managers to solve work-related problems
- Review work throughout the process and at completion to ensure proper performance
- Explain regulations, policies, or procedures
- Provide customer service by greeting and assisting customers and responding to inquiries and complaints
- Maintain excellent communication and cooperation with employees, facility management, airline management, and government officials (CBP, TSA, FBI, etc.)
- Inspect equipment such as carts and motorized vehicles, perform emergency maintenance or take equipment out of service, and report maintenance needs
- Assist with collections, counting and recording money, documenting meter readings
- Assess staff training needs and arrange or provide appropriate instruction
- Perform other duties as assigned
Job Location
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