Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $34.94 - $36.39
Benefits
Fly for free on Southwest flights
Retirement savings plan with company match
Potential annual profit-sharing
competitive health insurance
Health plan coverage from day one
Overtime opportunities
Shift premiums
Job Description
Southwest Airlines is a leading airline company known for its commitment to providing stable work environments and equal opportunities for learning and personal growth to all its employees. As one of the major U.S. carriers, Southwest Airlines emphasizes creativity and innovation to improve effectiveness and maintain its reputation for friendly, reliable, and low-cost air travel. The airline's corporate culture revolves around respect, caring attitudes, and a strong connection with customers, ensuring every employee embodies these values internally and externally. Southwest Airlines also stands out for its employee benefits, which include free flights on open seats for employees and eligible dependents,... Show More
Job Requirements
- Resident of the state of Texas
- Must be able to obtain a SIDA badge and meet local airport requirements
- Must possess a valid US driver’s license
- Must comply with the Department of Transportation drug and alcohol testing program
- Ability to perform physical tasks including lifting weights of 70 pounds regularly
- Ability to work assigned shifts including early mornings, late evenings, weekends, and holidays
- Must be at least 18 years of age
- Must comply with company attendance standards
- Must maintain a well-groomed appearance
- Must be authorized to work in the United States with no current or future sponsorship available
Job Qualifications
- Broad knowledge of airline operations
- Knowledge of business and management principles including strategic planning and leadership
- Understanding of applicable collective bargaining agreements
- Skilled in customer service and satisfaction evaluation
- Knowledge of security operations and relevant equipment
- Ability to communicate effectively in writing and verbally
- Skilled in problem solving and decision making
- Experience in managing teams and operational resources
Job Duties
- Actively coordinate with all departments to maintain the station's on-time performance, employee morale, and customer satisfaction
- Monitor and guide ground support performance to ensure requirements are met
- Ensure all equipment including ground support equipment (GSE) is maintained and available for the operation
- Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment
- Assign and track agents for training compliance
- Maintain a safe working environment and institute programs to reduce accidents and injuries
- Drive performance processes by forecasting operational situations and monitoring key metrics
- Perform administrative duties such as building shift bids, daily work assignments, payroll, and attendance reports
- Assure proper administration of labor contracts to minimize disputes
- Report status updates to leaders and employees consistently
Job Location
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