
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $21.50 - $27.95
Work Schedule
Weekend Shifts
Night Shifts
Benefits
discounts
Paid Time Off
Holiday pay
401(k) Plan
Employee assistance program
health savings accounts
Tuition Reimbursement
Job Description
Nike Factory Store Vacaville, located at 262 Nut Tree Rd, Vacaville, CA, is part of the globally renowned Nike, Inc., a leader in athletic footwear, apparel, and equipment. Nike is a brand for all athletes, emphasizing innovation, excellence, and performance in every product they offer. As a company, Nike values its team members by fostering an inclusive, supportive, and motivating work environment where each employee’s voice matters. The store operates as a full-time establishment, offering 34-40 hours per week, including nights and weekends, providing flexibility and a dynamic work schedule for its employees.
The role of Retail Supervisor at Nike Factory Store Vacaville is an exciting opportunity for those who wish to be at the forefront of the brand’s customer experience. Known internally as Specialists, team members take pride in their work and embrace the culture of athleticism that Nike embodies. The Retail Supervisor acts as the face of Nike for customers, creating an inviting atmosphere and supporting the team to deliver exemplary service. This role engages employees in a fast-paced, high-volume retail environment where they use their diverse perspectives and experiences to help customers make informed product choices that best suit their needs.
The Retail Supervisor works closely with the team to foster a culture of collaboration and accountability. Leadership here is about inspiring others through actions and creating memorable customer experiences. Beyond just managing sales and inventory, it’s about being part of meaningful moments when customers find their perfect pair of sneakers or gear. The culture at Nike encourages creativity, bold ideas, and a just-do-it attitude that drives both individual and team success.
Employees are rewarded not only with competitive hourly pay between $21.50 and $27.95, varying by location, qualifications, skills, and experience, but also a comprehensive benefits package. This includes significant discounts of up to 50% on Nike, Converse, and Jordan products for employees and their families, accrued paid time off, holiday pay, and eligibility for a 401(k) plan. Additional support is provided through programs focused on mental health, emotional well-being, financial education, and caregiving assistance. Full and part-time employees meeting certain criteria also gain access to Health Savings Accounts, Flexible Savings Accounts, and the opportunity to purchase Nike stock at a discounted rate via the Employee Stock Purchase Plan.
This position demands flexibility and enthusiasm. Candidates must be prepared to work nights, weekends, and holidays as needed, confidently use authentic customer service skills to make each visitor feel valued, and maintain physical stamina to meet the demands of the role. The Retail Supervisor will be responsible for team leadership, ensuring adherence to Nike’s Service Principles, maintaining store standards, and supporting all operational aspects including cash handling, shipping, receiving, stocking, and visual merchandising.
Nike is committed to diversity and equal opportunity employment, encouraging candidates from all backgrounds to apply. This Retail Supervisor opportunity is ideal for individuals with at least one year of retail or consumer service experience who are eager to contribute in an energetic, team-focused setting that values innovation and customer satisfaction. If you are passionate about people, product, and performance, and ready to lead with positivity, Nike invites you to lace up and join their team to help shape the future of retail and the customer journey.
The role of Retail Supervisor at Nike Factory Store Vacaville is an exciting opportunity for those who wish to be at the forefront of the brand’s customer experience. Known internally as Specialists, team members take pride in their work and embrace the culture of athleticism that Nike embodies. The Retail Supervisor acts as the face of Nike for customers, creating an inviting atmosphere and supporting the team to deliver exemplary service. This role engages employees in a fast-paced, high-volume retail environment where they use their diverse perspectives and experiences to help customers make informed product choices that best suit their needs.
The Retail Supervisor works closely with the team to foster a culture of collaboration and accountability. Leadership here is about inspiring others through actions and creating memorable customer experiences. Beyond just managing sales and inventory, it’s about being part of meaningful moments when customers find their perfect pair of sneakers or gear. The culture at Nike encourages creativity, bold ideas, and a just-do-it attitude that drives both individual and team success.
Employees are rewarded not only with competitive hourly pay between $21.50 and $27.95, varying by location, qualifications, skills, and experience, but also a comprehensive benefits package. This includes significant discounts of up to 50% on Nike, Converse, and Jordan products for employees and their families, accrued paid time off, holiday pay, and eligibility for a 401(k) plan. Additional support is provided through programs focused on mental health, emotional well-being, financial education, and caregiving assistance. Full and part-time employees meeting certain criteria also gain access to Health Savings Accounts, Flexible Savings Accounts, and the opportunity to purchase Nike stock at a discounted rate via the Employee Stock Purchase Plan.
This position demands flexibility and enthusiasm. Candidates must be prepared to work nights, weekends, and holidays as needed, confidently use authentic customer service skills to make each visitor feel valued, and maintain physical stamina to meet the demands of the role. The Retail Supervisor will be responsible for team leadership, ensuring adherence to Nike’s Service Principles, maintaining store standards, and supporting all operational aspects including cash handling, shipping, receiving, stocking, and visual merchandising.
Nike is committed to diversity and equal opportunity employment, encouraging candidates from all backgrounds to apply. This Retail Supervisor opportunity is ideal for individuals with at least one year of retail or consumer service experience who are eager to contribute in an energetic, team-focused setting that values innovation and customer satisfaction. If you are passionate about people, product, and performance, and ready to lead with positivity, Nike invites you to lace up and join their team to help shape the future of retail and the customer journey.
Job Requirements
- Must be at least 18
- 1 year of retail or consumer service experience preferred
- Flexibility to work nights, weekends and holidays based on store needs
- Use customer service authentically to ensure customers feel seen and understood in our stores
- Ability to learn and train on the latest products and technologies
- Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations
Job Qualifications
- Must be at least 18
- 1 year of retail or consumer service experience preferred
- Flexibility to work nights, weekends and holidays based on store needs
- Use customer service authentically to ensure customers feel seen and understood in our stores
- Ability to learn and train on the latest products and technologies
- Physical ability to bend, squat, reach, climb a ladder and stand for extended periods with or without reasonable accommodations
Job Duties
- Being enthusiastic, excited, and knowledgeable about Nike products and services to best support customer needs
- Bringing your positive attitude and passion to your teammates and customers every day
- Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life
- Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
- Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
- Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
- Showing up for your teammates by attending store events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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