Supervisor - LAX Los Angeles International Airport - Full-time
Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Benefits
group health insurance
Dental Insurance
Company paid life insurance
Company paid Short-Term Disability
Matching 401k
Paid Time Off
Paid holidays
wellness reimbursement program
Job Description
Smarte Carte Inc. is a premier company specializing in providing essential passenger and guest services, primarily known for its self-serve vended luggage carts, electronic lockers, commercial strollers, and massage chairs. Headquartered in St. Paul, Minnesota, Smarte Carte operates internationally across the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and the United Kingdom. As a leading concessionaire in the travel and leisure industry, Smarte Carte is dedicated to delivering innovative solutions that enhance the travel experience of customers worldwide. Their commitment to environmental responsibility is evident in their use of recyclable equipment and ongoing efforts to reduce their... Show More
Job Requirements
- High school diploma required
- Proven leadership skills
- Previous supervisor experience preferred
- Cash control experience preferred
- General knowledge of vended service products preferred
- Airport badge is required (processed upon hire)
- Valid driver license required
- Lift 40lbs
- Push/pull 75lbs
- Walk and stand for duration of shift
Job Qualifications
- Computer and smart phone proficient
- Excellent customer service
- Effective communication in English
- Bilingual preferred but not required
Job Duties
- Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
- Maintain a safe working environment by monitoring safety procedures and equipment
- Perform the same Cart Associate work duties as those supervised including collecting and transporting carts, providing customer service to airport passengers, and light cleaning of carts and rental equipment
- Collaborate with workers and managers to solve work-related problems
- Review work throughout the process and at completion to ensure it has been performed properly
- Explain regulations, policies, or procedures
- Provide customer service by greeting and assisting customers and responding to inquiries and complaints
- Maintain excellent communication and cooperation with employees, facility management, airline management, and government officials
- Inspect equipment such as carts, CMUs, Cushmans, perform emergency maintenance or take equipment out of service, and report maintenance needs
- Assist with collections, counting and recording money, and documenting meter readings
- Assess training needs of staff and arrange for or provide instruction
- Perform other duties as assigned
Job Location
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