Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $64,885.00 - $84,514.00
Work Schedule
Weekend Shifts
Benefits
Medical
Dental
Vision
Life insurance
disability
Parental leave
Paid holidays
Paid Time Off
401(k)
flight privileges
Job Description
United Airlines is a renowned global airline known for its extensive route network, exceptional customer service, and commitment to safety. As one of the largest airlines in the world, United Airlines connects people and unites the world by providing high-quality air transportation services. The airline emphasizes innovation, operational excellence, and a culture of inclusivity and diversity among its workforce. United Airlines is dedicated to supporting its employees' professional growth and well-being while fostering a collaborative and dynamic work environment. The company offers competitive salaries, comprehensive benefits, and opportunities for career advancement within the aviation industry. This focus on employee development... Show More
Job Requirements
- Bachelor's degree or equivalent relevant work experience
- 2+ years leadership experience
- Must be legally authorized to work in the United States without sponsorship
- Able to work on site, weekends and holidays
- Must complete United's flight attendant training if not flight qualified
- Reliable and punctual attendance
- Ability to pass functional reach assessment
- Adherence to appearance standards
- DOT Safety Sensitive Position
- Successful interview completion
- Ability to adapt to changing work environment
- Strong planning and communication skills
Job Qualifications
- Bachelor's degree or 4 years of relevant work experience
- Minimum 2 years equivalent or similar work experience
- 2+ years leadership experience managing and influencing a team
- Able to work on site, weekends, and holidays
- Must possess exceptional planning and organizational skills, along with strong written and oral communication skills
- Positive attitude and ability to adapt to constantly changing work environment
- Demonstrated conflict resolution and decision-making capability
- Proven ability to work independently and in a team environment
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- For candidates who have not been a flight attendant at United, required to obtain flight qualification through Inflight Training
- Ability to pass a functional reach assessment
- Must adhere to appearance standards for flight attendants
Job Duties
- Inspire flight attendants to deliver a high-quality onboard experience to drive improvement in our Net Promoter Score (NPS)
- Recognize flight attendants for exemplary service, teamwork, and performance
- Assist flight attendants at the Concierge Desk and resolve issues in the moment as necessary
- Exercise United's Core4 values to provide local support and care for flight attendants during any inflight incident
- Oversee the performance of the flight attendant team in line with the collective bargaining agreement
- Conduct investigations regarding performance, complaints, or other work-related issues
- Keep flight attendant team informed by sharing corporate initiatives and changes in policy or procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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