Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,640.00 - $84,514.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Parental leave
Employee assistance program
Commuter Benefits
Paid holidays
Paid Time Off
401(k) Plan
flight privileges
Job Description
United Airlines is one of the world's leading airlines, recognized for its commitment to safety, customer service, and operational excellence. Known for connecting people and uniting the world, United Airlines operates an extensive route network that spans across domestic and international destinations. The company prioritizes employee growth and wellbeing, providing a dynamic and inclusive work environment where individuals can build lasting connections, enjoy top-tier health and wellness benefits, and develop rewarding careers. As a major airline, United Airlines prides itself on upholding high safety standards and delivering exceptional inflight experiences informed by innovation and operational leadership. The airline fosters a... Show More
Job Requirements
- Minimum 2 years equivalent or similar work experience
- 2+ years leadership experience
- Must attend United's flight attendant training if not currently qualified
- Must possess exceptional planning and organizational skills
- Strong written and oral communication skills
- Positive demeanor
- Ability to adapt to evolving environment
- Demonstrated conflict resolution and decision-making skills
- Proven track record of independent and team work
- Legal authorization to work in the United States without sponsorship
- Successful interview completion
- Reliable punctual attendance
- Adherence to appearance standards for flight attendants
- Ability to pass functional reach assessment
Job Qualifications
- Minimum 2 years equivalent or similar work experience
- 2+ years leadership experience leading and influencing a team
- Required to attend United's flight attendant training to earn FAA certification if not currently flight qualified
- Must possess exceptional planning and organizational skills
- Strong written and oral communication skills
- Positive demeanor and adaptability
- Demonstrated conflict resolution and decision-making capability
- Proven ability to work independently and in a team environment
- Legal authorization to work in the United States without sponsorship
- Successful completion of interview
- Reliable, punctual attendance
- Ability to adhere to appearance standards for flight attendants
- Ability to pass a functional reach assessment
- Bachelor's degree preferred
- Experience in inflight service, travel industry, or hospitality leadership highly preferred
- Experience supervising a unionized work group preferred
Job Duties
- Encourage flight attendants to deliver a high-quality onboard experience to drive improvement in our Net Promoter Score (NPS)
- Recognize flight attendants for outstanding service, teamwork, and performance
- Assist flight attendants at the Concierge Desk and resolve issues in the moment
- Exercise United's Core4 values to provide local support and care during inflight incidents
- Oversee the performance of the flight attendant team per collective bargaining agreement
- Conduct investigations regarding performance, complaints, or work-related issues
- Keep the flight attendant team advised by sharing corporate initiatives and changes in policy or procedures
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: