Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $86,700.00 - $105,600.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Free stand-by travel privileges
medical benefits
Dental benefits
vision benefits
401k match program
quarterly and annual bonus plans
Paid Time Off
Job Description
Alaska Airlines is a leading American airline committed to delivering an exceptional travel experience and creating an airline that people love. Renowned for its strong corporate culture, Alaska Airlines places a high emphasis on safety, customer service, and operational excellence. The company’s corporate teams — spanning accounting, human resources, finance, planning, legal, marketing, and various operational divisions — play a vital role in setting strategies and operational plans that contribute significantly to the airline’s overall success. Alaska Airlines values passion for travel and dedication to guest satisfaction, which permeate through every level of the organization, thereby fostering a strong sense... Show More
Job Requirements
- High school diploma or equivalent
- Bachelor’s degree or additional two years of training/experience in lieu of degree
- 3 years of customer service experience
- Ability to clear pre-employment DOT testing and background check
- Ability to complete Alaska Airlines initial training/IOE and hold FAA flight attendant certificate
- Able to reach 80 vertical inches standing or wearing shoes
- Able to swim 90 feet assisted with life vest
- Able to lift up to 35lbs
- Must meet grooming uniform and appearance standards
- Demonstrate physical ability to perform flight attendant duties
- Possess or obtain passport with unlimited US access
- Ability to fly unrestricted in all countries Alaska operates
- Ability to write routine reports and correspondence
- Ability to interpret written oral and schedule instructions
- Proven problem-solving ability
- Proven coaching and leadership skills
- Ability to work independently and as team player
- Able to be on feet for long periods
- Willingness to fly as crew member when needed
- Willingness to accept shift work including weekends and holidays
- Minimum age 21
- Authorized to work in the US
Job Qualifications
- 3 years of customer service experience
- Bachelor’s degree or additional two years of training/experience in lieu of degree
- Ability to clear pre-employment DOT testing and background check
- Ability to complete Alaska Airlines initial training/IOE and hold FAA flight attendant certificate and remain qualified through recurrent training
- Able to reach 80 vertical inches while wearing shoes or standing on toes
- Able to swim 90 feet assisted with a life vest
- Able to lift up to 35lbs
- Must meet company grooming uniform and appearance standards
- Demonstrable physical ability to perform duties of a flight attendant
- Possess or obtain a current passport with unlimited access in and out of the United States
- Ability to fly unrestricted in and out of all countries within Alaska Airlines operates
- Ability to write routine reports and correspondence
- Ability to interpret instructions furnished in written oral and schedule forms
- Proven ability to problem solve and offer effective solutions in the moment
- Proven ability to coach mentor and lead frontline employees positively and constructively
- Ability to work independently and as a team player
- Ability to be on feet for long periods
- Ability and willingness to fly as crew member as needed
- Ability and willingness to accept shift work including weekends holidays after hours and on-call
- High school diploma or equivalent
- Minimum age of 21
- Authorized to work in the US
Job Duties
- Supervise and direct work of all Flight Attendants based and traveling through the hub to ensure safe and efficient operations are met
- Demonstrate commitment to Alaska’s flight attendants by providing superior customer service uphold professional standards and perform their job defined by company policy and the Flight Attendant Manual (FAM)
- Supervise the execution of and ongoing adherence to new or existing policies and procedures by ensuring Flight Attendants are up to date on required training bulletins company updates and required tools
- Drive engagement initiatives to create a culture based on the Care Framework
- Coach and mentor Flight Attendants through effective and ongoing feedback
- Sustain Flight Attendant appreciation and recognition initiatives
- Develop people through effective performance management and ongoing feedback focusing on coaching in the moment and in areas such as attendance appearance standards manual compliance delays on-the-job injuries customer complaints and employee-to-employee conflict
- Investigate and report delays and irregular flight activity and propose solutions in how to avoid such delays in the future
- Support the HA operations
- Create a culture of accountability by seeing it owning it and changing it
- Influence team culture through positive actions presence and reinforcement of behaviors
- Engage with Flight Attendants at outbound and inbound flights
- Take initiative to address problems and implement improvements
- Lead and participate in additional project work
- Liaise with other departments or the Federal Aviation Administration (FAA) when specific flight attendant information is requested
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities