Supervisor II

Coach is a renowned global fashion house that originated in New York in 1941. Known for its commitment to craftsmanship and creativity, Coach has evolved into an iconic brand under the visionary leadership of Creative Director Stuart Vevers. The company is celebrated for producing beautiful, high-quality leather goods and accessories designed to withstand the test of time, empowering individuals to embrace their unique selves. As part of the Tapestry portfolio, Coach benefits from being a key member of a global house of brands that champions innovation, inclusivity, and diversity. Tapestry's ethos of stretching what is possible and fostering equity underscores Coach's mission and daily operations.

Coach operates within the competitive fashion industry, blending heritage with modern design to create products that resonate globally. The organization places significant emphasis on workplace culture, promoting values of courage, creativity, customer focus, and agility among its employees. The company offers stable employment opportunities with competitive compensation, including a base salary range for supervisory roles from $50,000 to $70,000, supplemented by a comprehensive benefits package.

The role of Supervisor - Food & Beverage is integral to the success of Coach's Coffee Shop, where the brand aims to extend its exceptional standards beyond fashion and into lifestyle experiences. This position requires an individual who exemplifies leadership qualities and operational skills to manage daily functions successfully. The Supervisor serves as a role model for baristas and staff, cultivating a positive and productive environment that aligns with Coach’s company standards and customer service excellence.

This leadership role involves recruiting, training, and mentoring team members to deliver outstanding food and beverage service that complements the Coach brand's reputation. The Supervisor is responsible for coordinating product orders, inventory management, cash handling, and maintaining a welcoming store environment. Serving as a brand ambassador, this individual must actively engage with customers and community members to drive business growth and uphold Coach’s high standards for quality and service.

Ideal candidates for this position have 1-2 years of retail or food service management experience, with strong organizational skills and the ability to delegate and coordinate effectively. They must demonstrate interpersonal savvy, adaptability, and proficiency in food and beverage operations. The role demands flexibility in working hours, including early mornings, evenings, weekends, and holidays, ensuring continuous support for the Coffee Shop's ongoing success.

Coach values employees who embrace its core competencies such as courage, creativity, customer focus, and the ability to deal with ambiguity. The company also emphasizes professional development, encouraging team leaders to build effective teams, develop talent, and maintain high morale. The Supervisor role is designed for a proactive individual who thrives in a dynamic setting, is sensitive to both customer and team needs, and is committed to excellence and continuous improvement.

Coach is an equal opportunity employer and actively promotes a diverse and inclusive workplace, ensuring fair treatment and reasonable accommodations for all employees. This commitment strengthens the community within Coach and enhances the overall brand experience for customers worldwide.

By joining Coach as a Supervisor in Food & Beverage, individuals become part of a prestigious company that not only leads in fashion but also in fostering innovative and inclusive work environments. The role offers a unique opportunity to contribute to a globally recognized brand by managing daily food and beverage operations, ensuring high-quality service, and embodying the company's values and standards in every interaction.