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Supervisor (full-time) - Perry Ellis

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

employee discount
Paid vacation
Personal time
Medical insurance
Dental Insurance
Tuition Reimbursement
401(k) Plan

Job Description

Perry Ellis International, Inc. is a renowned company representing a diverse portfolio of lifestyle apparel brands. Known for owning and licensing over 40 brands, both domestically and internationally, Perry Ellis's brand family includes well-known names such as Perry Ellis, Original Penguin by Munsingwear, Laundry by Shelli Segal, Rafaella, Cubavera, Ben Hogan, Savane, Grand Slam, John Henry, Manhattan, Axist, and Farah. The company further enhances its brand offerings by licensing trademarks from prominent third parties like Nike for swimwear and Callaway, PGA TOUR, and Jack Nicklaus for golf apparel. Perry Ellis International has made a significant mark in the menswear industry by combining fashion-forward design with a commitment to quality and customer satisfaction.

Perry Ellis is a menswear clothing company and retail chain featuring tailored apparel, ranging from suits to casual wear and accessories. The brand is inspired by a passion for living life to the fullest, which is a core value embedded in its culture, history, and all of its products. The Spirit of optimism and dedication to style is evident across their product lines and retail experiences, making Perry Ellis a favorite among customers who appreciate modern, sophisticated menswear.

The company is currently seeking a Supervisor Key Holder to support efficient operations within its retail stores. This role is vital in helping the Store Manager oversee all sales management functions and daily operations. The Supervisor Key Holder takes responsibility for ensuring that the sales team performs efficiently and that customer satisfaction remains a top priority. The position involves managing inventory replenishment, executing marketing and promotional strategies as dictated by company directives, and supporting in the training and development of sales associates.

The Supervisor Key Holder will act as a role model for customer service excellence in the store, ensuring that all customer needs are promptly addressed. This role also includes maintaining the store's visual presentation to be distinct and impeccable, while staying knowledgeable about store sales plans and individual contributions to overall business results. The Supervisor Key Holder collaborates closely with the Store Manager to execute store strategies that align with corporate and district initiatives. Additional responsibilities include analyzing business trends and inventory opportunities through reports, supporting staffing plans that align with payroll guidelines and business fluctuations, and ensuring compliance with all company policies and procedures.

This role also entails supporting loss prevention activities by communicating relevant incidents to management and motivating staff to meet store goals effectively. The Supervisor Key Holder plays an integral part in visual merchandising by helping to execute pricing strategies aimed at achieving target gross margins and supports the replenishment of merchandise on the sales floor. On the people management front, this position requires adherence to Human Resources standards, conflict management abilities, and fostering a collaborative environment where the sales team is involved in decision-making and accountability. Strong communication skills, a positive attitude, and a commitment to personal and team excellence are key attributes for success in this role.

This position requires energetic individuals with retail experience who are customer service-oriented, flexible with availability, and capable of lifting up to 25 pounds. Perry Ellis International offers competitive benefits such as employee discounts, paid vacation and personal time, healthcare plans including medical and dental coverage, tuition reimbursement, and a 401(k) plan with company match to support employee growth and well-being. The company is committed to equal employment opportunities and fosters a workplace free from discrimination and harassment. This employment opportunity is ideal for those passionate about fashion retail and eager to develop their careers in a dynamic, brand-focused environment.

Job Requirements

  • Energetic and positive attitude
  • 1-2 years of retail experience
  • Flexible availability
  • Reliable transportation
  • Strong verbal and written skills
  • Strong interpersonal communication and customer service skills
  • Customer service-oriented with an outgoing, friendly, and personable demeanor
  • Ability to move and lift up to 25 pounds
  • High school degree

Job Qualifications

  • High school degree or equivalent
  • 1-2 years of retail experience
  • Strong verbal and written communication skills
  • Strong interpersonal communication and customer service skills
  • Ability to manage conflict and hold teams accountable
  • Knowledge of visual merchandising and pricing strategies
  • Ability to analyze business trends and inventory reports

Job Duties

  • Function as a role model ensuring customers are the top priority
  • Respond to all customer needs
  • Achieve excellent scores on secret shopper reports
  • Maintain visually distinctive and impeccably clean store appearance
  • Demonstrate awareness of store sales plans and individual contribution to results
  • Promote merchandise and demonstrate product knowledge
  • Support execution of store strategy aligned with corporate initiatives

Job Criteria

Experience

Mid Level (3-7 years)


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