Supervisor - Full Time

The role of Retail Supervisor at Pure Hockey is both challenging and rewarding, designed for those who thrive in a fast-paced, customer-centric retail setting. This position offers individuals the opportunity to lead by example, demonstrating leadership and organizational skills while engaging deeply with the hockey retail market. As a Retail Supervisor, you will be pivotal in ensuring an exceptional shopping experience by greeting customers warmly, addressing inquiries with expertise, and enhancing product engagement. The role involves a blend of operational oversight including cashier responsibilities, merchandise management, and staff training and development. Working closely with management, the Retail Supervisor helps drive store performance by establishing and communicating critical metrics such as sales goals, visual merchandising standards, operational procedures, and safety protocols. You will be responsible for fostering a productive work environment where team members are motivated and equipped with the necessary skills to succeed. Additionally, you will handle customer concerns, resolve issues promptly, and sustain store presentation standards through diligent inventory and pricing management. This full-time position commands a salary range of $16.80 to $21.60 per hour, supplemented by comprehensive benefits like medical, dental, and vision insurance, a bonus plan, and paid time off. The ideal candidate will have proven retail experience, leadership capabilities, and a passion for delivering superior customer service, all within a supportive and growth-oriented company culture. This role is perfect for individuals looking to advance their career in retail supervision while contributing to the thriving landscape of specialty hockey retail.