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Supervisor, Freight Operations

Job Overview

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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts

Job Description

XPO is a leading global provider of transportation services, ranking within the top ten providers worldwide. The company operates a highly integrated network composed of skilled personnel, advanced technology, and extensive physical assets designed to deliver efficient and reliable service across multiple industries. Known for its dynamic work culture, XPO is committed to innovation and excellence, seeking employees who thrive in challenging environments and can communicate effectively to achieve positive outcomes. XPO values growth opportunities for its workforce, ensuring employees have the chance to develop their skills and advance their careers within the company.

The role of a Freight Operatio... Show More

Job Requirements

  • Two years of related work experience in warehouse, distribution, supply chain, transportation or similar environment
  • knowledge of Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
  • availability to work various shifts including days, evenings, nights and weekends
  • ability to lift objects frequently up to 50 lbs and occasionally greater than 75 lbs
  • ability to reach, bend, climb, push, pull, twist, squat and kneel
  • capability to work outdoors in inclement weather
  • willingness to stand and walk for extended periods on non-climate controlled loading docks

Job Qualifications

  • 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
  • Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
  • Available to work a variety of shifts, including days, evenings, nights and weekends
  • and occasionally greater than 75 lbs
  • Reach (including above your head), bend, climb, push, pull, twist, squat and kneel

Job Duties

  • Hours: This is an overnight position that requires flexibility and cross-training for other shifts in the service center
  • Approximate hours could vary from Monday - Friday, 8:00 pm - 6:00 am
  • What you need to succeed as a Freight Operations Supervisor at XPO
  • Lead and supervise all aspects of freight operations
  • Develop and implement strategic work procedures to meet the evolving demands of the department
  • Evaluate, manage, assign and supervise workloads and tasks
  • Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
  • Ensure production goals are met by managing tonnage, payroll and other administrative functions
  • Plan hourly employee schedules to meet daily operations goals and lower costs
  • Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
  • Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
  • Ensure customer freight is processed, handled, loaded and delivered timely and damage free
  • Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies
  • Effectively direct a team to consistently meet or exceed productivity goals
  • Make recommendations regarding hiring, suspension and termination
  • Develop and present action plans to improve load average and model compliance
  • Participate in internal safety and engagement committees
  • Train employees on safety rules and processes
  • Monitor and maintain organization within the shift to ensure safety and productivity
  • Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
  • Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
  • Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
  • Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
  • Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards
  • Freight Operations Supervisors are required to:
  • Lift objects of various shapes, sizes and weights frequently up to 50 lbs
  • Walk and stand for extended periods on a loading dock that is not climate controlled
  • Work outside in inclement weather

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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