Supervisor, Food Services Atrium Health Wake Forest Baptist

Advocate Health is the third-largest nonprofit, integrated health system in the United States, formed through the merger of Advocate Aurora Health and Atrium Health. The system operates under several well-known names including Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia, and Alabama, and Aurora Health Care in Wisconsin. Headquartered in Charlotte, North Carolina, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care. The organization serves nearly six million patients and participates in hundreds of clinical trials and research studies. Wake Forest University School of Medicine acts as the academic core of this expansive enterprise. Advocate Health is nationally recognized for its expertise in multiple specialties such as cardiology, neurosciences, oncology, pediatrics, rehabilitation, organ transplantation, burn treatment, and specialized musculoskeletal programs. With a workforce of approximately 155,000 teammates across 69 hospitals and over 1,000 care locations, Advocate Health is also noted for operating one of the nation’s largest graduate medical education programs, serving more than 2,000 residents and fellows through over 200 programs. The organization is deeply committed to equitable care and contributes over $6 billion each year in community benefits.

This position is a full-time role within the Food and Nutrition department at the Wake Forest Baptist Medical Center. The work week comprises 40 hours, encompassing all weekends and evenings, reflecting the necessity for open availability in this leadership role. The pay range for this position is $26.55 to $39.85 per hour depending on qualifications, experience, and other relevant factors. The Food Service Supervisor will oversee food production and service activities across the main production kitchen and satellite operations, ensuring quality and therapeutic appropriateness of menus for patients, staff, and visitors. This leadership position involves evaluating food preparation techniques, assigning and managing staff schedules, and maintaining adequate staffing to meet operational needs. The Supervisor also develops departmental policies such as inventory control, ordering systems, food safety programs, and portioning standards while consistently monitoring compliance with regulatory and safety standards. Additional responsibilities include managing production budgets, coordinating preventive maintenance of kitchen equipment, conducting safety inspections, and implementing corrective plans based on customer feedback to enhance satisfaction. This role requires effective human resources management including coaching staff, conducting performance reviews, and participating in hiring and disciplinary decisions. The successful candidate must adhere to the organization’s Code of Ethical Conduct and ensure compliance with all applicable policies, regulations, and laws. This position offers access to a comprehensive suite of benefits including paid time off, health and welfare options (medical, dental, vision, life, disability), flexible spending accounts, family benefits like adoption assistance and parental leave, retirement plans with employer match, and educational assistance programs. Advocate Health promotes a rewarding career environment that supports employee well-being and professional growth.