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Supervisor, Food Services

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.52 - $34.11
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee Discounts

Job Description

UPMC Mercy is a well-established healthcare institution known for providing comprehensive medical services with a commitment to quality patient care and community health. As part of the UPMC Healthcare network, UPMC Mercy is dedicated to excellence in clinical services, research, education, and community outreach. It operates with a focus on innovation, compassion, and integrity, making it a respected leader in the healthcare field.

The Food Services Department at UPMC Mercy plays a crucial role in supporting the overall patient experience by ensuring timely delivery of nutritious meals that meet food safety and quality standards. The establishment is currently s... Show More

Job Requirements

  • High school diploma or GED required
  • Three years relevant experience required
  • One year relevant leadership experience required
  • Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire
  • ANAB or Servsafe certification
  • Act 34 clearance

Job Qualifications

  • High school diploma or GED
  • Three years relevant experience in food service
  • One year relevant leadership experience
  • Certified food protection manager certification required within 6 months of hire
  • ANAB or Servsafe certification
  • Act 34 clearance

Job Duties

  • Conduct the orientation, training and coaching of new team members
  • Ensure routine competency checks are completed for all associates with appropriate follow-through
  • Contribute to the relevant and timely performance feedback to associates through the performance review process
  • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests
  • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies
  • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards
  • Schedule personnel to meet operational needs and in accordance with volume and budgetary guidelines
  • Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times
  • Maintain inventory levels to ensure they are adequate to meet the needs of the operation
  • Oversee security of inventory and cash revenues
  • Coach and discipline associates as appropriate and in accordance with Human Resource policies and procedures
  • Conduct and document service recovery on all customer complaints as per operational guidelines
  • Provide for direct supervision of hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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