Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k)
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
The Fountains Resort, located in the vibrant city of Orlando, Florida, is a premier family-inspired timeshare resort known for delivering exceptional vacation experiences to its owners, members, and guests. As part of the Hilton Grand Vacations (HGV) brand, this resort prides itself on fostering a culture where team members feel like family, guests feel like owners, and owners become the heart of every service and experience. HGV has earned a well-deserved reputation for excellence over the past 30 years, demonstrating unwavering commitment to quality, guest satisfaction, and employee well-being. Recognized as one of Newsweek's "America's Greatest Workplaces for Parents & Families," HGV emphasizes work-life balance and family-friendly benefits, making it an exceptional employer in the hospitality industry.
As a Food and Beverage Supervisor at The Fountains Resort, you will play a vital role in maintaining the highest standards of guest service within the resort’s food and beverage outlets. This is a dynamic position that requires hands-on involvement in daily operations, ensuring that all guests and owners receive exceptional care and attention. You will be instrumental in managing staff, supervising transactions, adhering to state regulations on alcohol service, and assisting management with administrative tasks such as scheduling, budgeting, and performance appraisals. This position also includes the responsibility of overseeing the department during the absence of the Food and Beverage Manager, ensuring smooth and efficient operations at all times.
The role is ideal for candidates who have a solid background in food and beverage services and a passion for hospitality. It offers opportunities for professional growth with access to learning programs, tuition reimbursement, and potential career advancement within the HGV network. Team members enjoy a wide range of benefits from day one, including excellent medical, dental, and vision coverage, a 401(k) plan with company match, employee assistance programs, and much more. The resort promotes a supportive culture that values diversity, inclusion, and equal opportunities for all employees, including accommodations for individuals with disabilities.
Working hours for this position involve varying shifts, including weekends and public holidays, catering to the operational needs of a thriving resort environment. The Food and Beverage Supervisor at The Fountains Resort will not only facilitate unparalleled guest experiences but also contribute to a positive, collaborative, and engaging workplace where excellence is celebrated and everyone’s contribution is valued.
As a Food and Beverage Supervisor at The Fountains Resort, you will play a vital role in maintaining the highest standards of guest service within the resort’s food and beverage outlets. This is a dynamic position that requires hands-on involvement in daily operations, ensuring that all guests and owners receive exceptional care and attention. You will be instrumental in managing staff, supervising transactions, adhering to state regulations on alcohol service, and assisting management with administrative tasks such as scheduling, budgeting, and performance appraisals. This position also includes the responsibility of overseeing the department during the absence of the Food and Beverage Manager, ensuring smooth and efficient operations at all times.
The role is ideal for candidates who have a solid background in food and beverage services and a passion for hospitality. It offers opportunities for professional growth with access to learning programs, tuition reimbursement, and potential career advancement within the HGV network. Team members enjoy a wide range of benefits from day one, including excellent medical, dental, and vision coverage, a 401(k) plan with company match, employee assistance programs, and much more. The resort promotes a supportive culture that values diversity, inclusion, and equal opportunities for all employees, including accommodations for individuals with disabilities.
Working hours for this position involve varying shifts, including weekends and public holidays, catering to the operational needs of a thriving resort environment. The Food and Beverage Supervisor at The Fountains Resort will not only facilitate unparalleled guest experiences but also contribute to a positive, collaborative, and engaging workplace where excellence is celebrated and everyone’s contribution is valued.
Job Requirements
- High school diploma or equivalent
- 1-3 years in food and beverage
- Able to work varying hours and shifts, including weekends and public holidays
Job Qualifications
- High school diploma or equivalent
- 1-3 years in food and beverage
- Able to work varying hours and shifts, including weekends and public holidays
- BA/BS bachelor’s degree preferred
- 2+ years of management or supervisor experience
- Food handler certification preferred
Job Duties
- Participates in all food and beverage operations daily to assist with workload and respond to guest and owner inquiries regarding food and beverage, retail and resort services
- Performs in accordance with all state regulations with regards to alcohol service and consumption
- Supervises and accounts for the accurate collection of monies received at the various food and beverage outlets and witness any drop of company funds from daily transactions
- Ensures the provision of special services to owners and guests as directed
- Assists management in performing administrative duties which may include budget control, scheduling, purchasing supplies, preparation of performance appraisals
- Ensures at the end of each shift that all food and beverage associates have completed daily checklists and shift closing are accurate
- Responsible for the operation of the department in the absence of the food and beverage manager and any other tasks requested by leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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