Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $35,300.00 - $60,300.00
Work Schedule
Rotating Shifts
Benefits
Employee flight privileges
Training and development programs
Comprehensive health benefits
Life insurance
uniform provided
Job Description
Envoy Air is a prominent regional airline that operates as a wholly owned subsidiary of American Airlines Group. As one of the leading regional carriers in the United States, Envoy Air is committed to providing exceptional service and connecting people and communities through safe, reliable, and efficient air travel. Founded with a focus on delivering outstanding customer experiences, Envoy Air has grown to be a trusted name in the airline industry, offering a dynamic and fast-paced work environment to its employees. The company is dedicated to investing in its workforce, ensuring that team members have access to ongoing training, career... Show More
Job Requirements
- Minimum age of 18 years
- High school diploma or GED equivalent
- Valid, unexpired and unsuspended state driver’s license
- Ability to carry, bend, lift and turn with bags weighing up to 75 lbs
- Ability to work rotating shifts including nights, holidays, weekends, and days off
- Flexibility to work additional hours on short notice
- Ability to perform duties in various weather conditions and time constraints
- Proficient in reading, writing, speaking, and understanding English
- Legal authorization to work in the United States
- Pass fingerprint-based criminal background check for airport security access
- Ability to secure airport authority and/or US Customs security badges
- Ability to pass US Postal Service background check if handling US mail
- Compliance with Department of Transportation drug and alcohol violation history regulations
Job Qualifications
- High school diploma or GED equivalent
- Minimum age of 18 years
- Valid, unexpired and unsuspended state driver’s license
- Ability to carry, bend, lift and turn with bags weighing up to 75 lbs
- Ability to work rotating shifts including nights, holidays, weekends, and days off
- Flexibility to work additional hours on short notice
- Ability to perform duties in various weather conditions and time constraints
- Proficient in reading, writing, speaking, and understanding English
- Legal authorization to work in the United States
- Self-motivated and safety conscious
- Strong leadership, initiative, and judgment skills
- Comfortable organizing work groups and handling multiple priorities in a fast-paced environment
- Customer service experience preferred
- Previous airline experience and knowledge of airline ticketing and ramp operations preferred
Job Duties
- Coordinate day-to-day station operations by leading and organizing activities of agents and clerks to ensure a safe working environment and on-time dependability
- Ensure adequate operational coverage by managing scheduling and manpower utilization
- Maintain a safe, dependable and consistent operation
- Conduct agent observations
- Schedule and administer local training including new hire training
- Investigate and resolve operational and customer service issues
- Adhere to uniform policy with company-provided uniforms
- Participate in operational conference calls, station audits, and prepare various reports
- Maintain records such as time and attendance, personnel files and performance
- Perform Station Agent duties as required, including greeting passengers, seamless check-in and ticketing, rebooking itineraries, issuing boarding passes, handling baggage, and collaborating on safe and timely departures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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