Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $82,800.00 - $92,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Competitive health insurance for you and your eligible dependents (including pets)
Job Description
Southwest Airlines, a leading American airline known for its commitment to customer service and low-cost air travel, is seeking a Supervisor Aircraft Appearance to join its Technical Operations team in Chicago (MDW). Established as a major player in the aviation industry, Southwest Airlines prides itself on fostering a positive work environment that emphasizes equal opportunities for learning and personal growth. The company encourages creativity and innovation to enhance operational effectiveness, ensuring that employees are treated with respect and care both within the company and in their interactions with customers. Southwest Airlines stands out for its dedication to connecting people to... Show More
Job Requirements
- high school diploma or GED
- demonstrated experience in directly or indirectly leading team(s)
- broad knowledge in aircraft appearance or other airline operations
- must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
- must maintain a well-groomed appearance per company appearance standards
- must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- must be at least 18 years of age
- must be able to comply with company attendance standards as described in established guidelines
- must be able to work varying shifts including nights and weekends
- must be able to work extended hours as necessary to meet deadlines
- must be able to travel with some overnight stays to meet the requirements of the position
- must meet confidentiality expectations as to confidential, proprietary and sensitive company information
- ability to perform work duties from limited space work station/desk/office area for extended periods of time
- ability to communicate and interact with others in the English language to meet the demands of the job
- ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
- ability to access restricted areas requiring climbing, crawling, and kneeling
Job Qualifications
- high school diploma or GED
- demonstrated experience in directly or indirectly leading teams
- broad knowledge in aircraft appearance or other airline operations
- ability to communicate effectively in written, oral, and interpersonal forms
- proficient in Microsoft Office tools
- skilled in team-building and consensus-building
- ability to build strong interpersonal relationships and lead through influence
- ability to learn and utilize all Southwest Airlines and Tech Ops Department software programs
- skilled in leadership and establishing positive attitudes with assigned personnel and other company employees
Job Duties
- provides supervision of all aircraft appearance technicians on duty
- ensures workplace safety and that all OSHA and HAZMAT requirements are met
- ensures compliance with all TSA security requirements
- monitors productivity and labor hour requirements
- ensures the collective bargaining agreement is followed
- requests, assigns, and approves overtime
- ensures compliance of aircraft appearance program and task card requirements
- monitors, inspects and approves the completed work of aircraft exterior and interior cleaning performed on shift
- monitors lead appearance technician assignments of personnel
- maintains accurate records of work accomplished each shift and provide turnover report
- ensures the hangar and line facilities are clean before the end of the shift
- monitors and orders cleaning supplies and notifies the manager of aircraft appearance of any needs
- monitors sick leave and leaves of absence of all appearance technicians and takes appropriate action, including discipline when necessary
- ensures aircraft cleaning vendor is complying with proper cleaning and security search procedures/policies and documentation
- conducts quality audits on aircraft cleaning vendor and submits results to both SWA and vendor leadership
- may perform other job duties as directed by employees leaders
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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