Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $5.15
Work Schedule
Standard Hours
Benefits
Supportive culture
dynamic performance-based raises
Time off on major holidays
Dining Discounts
Rocket Farm University
employee-led mentorship programs
Paid Time Off
childbirth recovery leave
Parental leave
major medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
Rocket Farm Restaurants is a dynamic and innovative restaurant group that embraces a core philosophy centered on mutual respect and dignity among its team members. The company operates with the belief that how staff members treat and serve each other behind the scenes is just as important as the experience provided to guests in the dining area. This ethical and supportive culture is the foundation of their success and shapes the working environment in every kitchen and dining room in their network of restaurants. Rocket Farm Restaurants has established a strong reputation for creating exceptional guest experiences while fostering a healthy, respectful, and empowering workplace for their employees.
One of the vibrant establishments under the Rocket Farm Restaurants umbrella is Superica, located in the Fenton community of Cary, NC. Superica blends an Old-West inspired, relaxed yet upbeat ambiance with authentic Tex-Mex cuisine served throughout brunch, lunch, and dinner. Known for its house-made salsa and refreshing margaritas, Superica brings a slice of Tex-Mex lifestyle to The Triangle area, offering a unique dining experience for families and friends of all ages. At Superica Fenton, the time-honored tradition of Tex-Mex is celebrated not just as a cuisine but as a way of life, creating a warm and inviting environment that encourages guests to linger, share, and enjoy.
Superica Fenton is currently seeking a personable Service Assistant to join their dedicated team. This role is an integral part of delivering the seamless, friendly, and attentive service that guests have come to expect. The ideal candidate will be naturally curious and outgoing, comfortable engaging with others, and able to support the restaurant’s front and back of house team with enthusiasm and professionalism. A Service Assistant at Superica is responsible for anticipating guests' needs by reading nonverbal cues and ensuring that every element of the service process is followed diligently and efficiently, even during the busiest shifts.
Those who thrive in this role must be comfortable working under pressure while maintaining a calm and composed demeanor. While prior experience in a restaurant setting and basic knowledge of restaurant service is preferred, it is not mandatory, making this position an excellent opportunity for individuals passionate about hospitality and seeking to grow their career in the restaurant industry. Rocket Farm Restaurants is proud to offer competitive compensation starting at $5.15/hr plus tips, reflecting their commitment to valuing every member of their team.
Employees at Superica Fenton and across Rocket Farm Restaurants benefit from a supportive work culture that encourages professional growth through dynamic performance-based raises, promotions, and specialized leadership training provided through Rocket Farm University. In addition to competitive pay, team members enjoy time off on major holidays, such as Thanksgiving and Christmas, and dining discounts across all Rocket Farm locations in Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park. The company fosters a community where employees can grow through mentorship programs, advisory councils, and safety committees designed to support their well-being and professional development.
After one year of employment, team members gain access to additional benefits focused on promoting a balanced and healthy lifestyle. These include paid time off, childbirth recovery leave, parental leave, and comprehensive medical coverage options including major medical, dental, vision, and life insurance plans. This robust benefits package reflects Rocket Farm Restaurants' commitment to the long-term health and satisfaction of their workforce.
Joining Superica Fenton as a Service Assistant means becoming part of a heartfelt group of unique individuals dedicated to high-quality guest service and each other’s success. This role offers a meaningful entry into the hospitality industry with real opportunities for growth, learning, and career advancement within an ethical and uplifting company culture.
One of the vibrant establishments under the Rocket Farm Restaurants umbrella is Superica, located in the Fenton community of Cary, NC. Superica blends an Old-West inspired, relaxed yet upbeat ambiance with authentic Tex-Mex cuisine served throughout brunch, lunch, and dinner. Known for its house-made salsa and refreshing margaritas, Superica brings a slice of Tex-Mex lifestyle to The Triangle area, offering a unique dining experience for families and friends of all ages. At Superica Fenton, the time-honored tradition of Tex-Mex is celebrated not just as a cuisine but as a way of life, creating a warm and inviting environment that encourages guests to linger, share, and enjoy.
Superica Fenton is currently seeking a personable Service Assistant to join their dedicated team. This role is an integral part of delivering the seamless, friendly, and attentive service that guests have come to expect. The ideal candidate will be naturally curious and outgoing, comfortable engaging with others, and able to support the restaurant’s front and back of house team with enthusiasm and professionalism. A Service Assistant at Superica is responsible for anticipating guests' needs by reading nonverbal cues and ensuring that every element of the service process is followed diligently and efficiently, even during the busiest shifts.
Those who thrive in this role must be comfortable working under pressure while maintaining a calm and composed demeanor. While prior experience in a restaurant setting and basic knowledge of restaurant service is preferred, it is not mandatory, making this position an excellent opportunity for individuals passionate about hospitality and seeking to grow their career in the restaurant industry. Rocket Farm Restaurants is proud to offer competitive compensation starting at $5.15/hr plus tips, reflecting their commitment to valuing every member of their team.
Employees at Superica Fenton and across Rocket Farm Restaurants benefit from a supportive work culture that encourages professional growth through dynamic performance-based raises, promotions, and specialized leadership training provided through Rocket Farm University. In addition to competitive pay, team members enjoy time off on major holidays, such as Thanksgiving and Christmas, and dining discounts across all Rocket Farm locations in Atlanta, Charlotte, Nashville, Houston, Raleigh, and Winter Park. The company fosters a community where employees can grow through mentorship programs, advisory councils, and safety committees designed to support their well-being and professional development.
After one year of employment, team members gain access to additional benefits focused on promoting a balanced and healthy lifestyle. These include paid time off, childbirth recovery leave, parental leave, and comprehensive medical coverage options including major medical, dental, vision, and life insurance plans. This robust benefits package reflects Rocket Farm Restaurants' commitment to the long-term health and satisfaction of their workforce.
Joining Superica Fenton as a Service Assistant means becoming part of a heartfelt group of unique individuals dedicated to high-quality guest service and each other’s success. This role offers a meaningful entry into the hospitality industry with real opportunities for growth, learning, and career advancement within an ethical and uplifting company culture.
Job Requirements
- high school diploma or equivalent
- one year of relevant restaurant experience preferred
- knowledge of basic restaurant service preferred
- ability to work in a fast-paced environment
- excellent communication skills
- ability to stand for extended periods
- availability to work flexible hours including weekends and holidays
Job Qualifications
- one year of relevant restaurant experience preferred
- knowledge of basic restaurant service preferred
- friendly and personable personality
- ability to anticipate guest needs
- strong communication skills
- ability to work well in a team
- willingness to learn and adapt
Job Duties
- support the restaurant team with guest service needs
- provide expert beverage and dining service
- anticipate guests' needs by reading facial expressions and demeanor
- diligently follow service checklists and procedures
- work calmly and efficiently under pressure
- maintain a friendly and naturally curious demeanor
- assist in ensuring overall guest satisfaction
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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