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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Exact $26.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Mileage reimbursement
Toll reimbursement
Professional development opportunities
flexible schedule
Job Description
Rising Sun Center for Opportunity is a mission-driven social enterprise deeply committed to addressing the intersection of equity, climate action, and sustainable career pathways. Founded in 1994 as the Rising Sun Energy Center in Santa Cruz, California, the organization has continuously evolved to meet the needs of historically underserved communities throughout the Bay Area and Central California. Their focused efforts support individuals who have been systematically excluded from opportunities to prosper in green jobs and pathways, striving to promote economic equity and mobility to build a climate-resilient future for all. Rising Sun has been a beacon of hope and empowerment... Show More
Job Requirements
- Have a car, valid driver’s license, and motor vehicle insurance
- Be able to pass a background check
- Be able to pass a motor vehicle record check with a safe driving record
- Adhere to all Rising Sun policies and public safety regulations
- Have reliable phone access for calls and mobile applications
- Be able to lift up to 25 pounds and walk up to half a mile
- Complete virtual Mandated Reporter and Sexual Harassment trainings within the first week
- Maintain confidentiality of all program participants and records
- Be available to work weekly late days
Job Qualifications
- Proficient operating technology such as laptops and tablets
- Skilled with Google Suite, Salesforce, Rippling, and information management systems
- Effective verbal and written communicator with strong customer service skills
- Comfortable with administrative tasks and public engagement
- Passionate about youth development and empathetic toward diverse backgrounds
- Able to train and teach in virtual and in-person settings
- Able to supervise youth, assign work effectively, and manage performance issues
- Highly motivated to develop managerial and professional skills
- Experience in youth development, education, management, sustainability, or customer service is a plus
- Bilingual in Spanish, Hmong, Cantonese, Tagalog, Vietnamese, or other languages is preferred
Job Duties
- Directly onboard, train, supervise, and mentor 9 youth program participants responsible for delivering the Green House Call service
- Support Leader-in-Field-Training (LIFT) as a peer leader through training and feedback
- Provide continuous evaluation, training, and feedback to youth participants to ensure skill development
- Ensure the successful delivery of staff performance evaluations and program surveys
- Collaborate with Outreach team in phone banking to fill appointment schedules
- Conduct appointment confirmation calls and gather customer feedback
- Address client questions, concerns, and incidents professionally and promptly
- Collaborate with Operations team on inventory, incident reporting, and technical issues
- Coordinate site logistics including timesheets, payroll, expense reimbursement, and site office upkeep
- Work with Youth Development Manager to address barriers faced by youth participants
- Facilitate office time activities during appointment lulls
- Perform additional responsibilities as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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