Suites Support Clerk, Miami Freedom Park

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.00 - $26.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement

Job Description

Delaware North Sportservice is a prominent leader in hospitality services, proudly managing concessions and premium food and beverage operations in prestigious venues around the world. As a part of Delaware North's expanding team, Miami Freedom Park in Miami, Florida, represents an exciting new chapter. Scheduled to open in 2026, Miami Freedom Park will be a state-of-the-art soccer stadium and entertainment destination, set to become the future home of Inter Miami CF. This premier venue will host not only world-class soccer matches but also concerts and live events year-round, making it a vital hub for entertainment in South Florida. Delaware North has been chosen to lead stadium concessions and premium food and beverage services at Miami Freedom Park, where the focus will be on delivering innovative culinary experiences that celebrate Miami's vibrant culture while elevating classic stadium favorites. This integration of cultural vibrancy and exceptional service highlights Delaware North's commitment to excellence and guest satisfaction.

The Suites Support Administrative Assistant role at Delaware North Sportservice is a unique opportunity for individuals who thrive in fast-paced, dynamic environments and want to be part of the game day action. This full-time position offers an hourly wage ranging between $22.00 and $26.00, reflecting the value and responsibility associated with managing administrative and operational tasks within luxury suites during events. The role is central to ensuring seamless service delivery through coordinating and processing suite food and beverage orders, preparing detailed reports, supporting direct communications with luxury suite members, and overseeing suite setups. The Suites Support Administrative Assistant will also take on supervisory duties on game days, including team member scheduling, check-ins, and training support. Beyond operational responsibilities, the position involves managing correspondence, maintaining filing systems, and facilitating communication and signage to enhance guest experience.

Delaware North values its team members with a comprehensive benefits package designed to support their professional and personal well-being. Eligible employees enjoy access to health, dental, and vision insurance; 401(k) plans with company match; paid vacation days and holidays; paid parental bonding leave; an employee assistance program; and tuition and professional certification reimbursement. Additional benefits include weekly pay, flexible work schedules, employee discounts, and extensive training and development opportunities. Delaware North fosters an inclusive workplace environment and is committed to equal employment opportunity, welcoming applicants from all backgrounds. This position requires flexibility in shift schedules, including days, evenings, weekends, holidays, and events, aligning with the vibrant and dynamic nature of stadium operations and events.

Joining Delaware North at Miami Freedom Park means not only becoming part of a dedicated team but also joining a global legacy with over 100 years of family-owned business history. With operations spanning the globe, Delaware North offers unique career paths and the chance to work in iconic sports arenas, national parks, casinos, hotels, and more. The company emphasizes professional growth and aims to help employees achieve their career goals in a welcoming and supportive environment. This position is ideal for individuals with prior experience in administrative roles, food and beverage service, supervisory and guest relations skills, and proficiency in Microsoft Office applications. If you are enthusiastic, detail-oriented, and ready to be at the heart of sports and entertainment hospitality, this is a fantastic opportunity to advance your career while contributing to memorable guest experiences.

Job Requirements

  • Minimum of 2 years of experience in an administrative or office position
  • prior food and beverage service experience
  • prior supervisory and guest relations experience is preferred
  • proficiency in Microsoft Word, Excel, and PowerPoint
  • basic math skills
  • must be at least 18 years old

Job Qualifications

  • Minimum of 2 years of experience in an administrative or office position, including experience with office administrative procedures and operation of standard office equipment
  • prior food and beverage service experience
  • prior supervisory and guest relations experience is preferred
  • experience with Microsoft Word, Excel, and PowerPoint
  • basic math skills
  • must be at least 18 years old

Job Duties

  • Enter and process all suite food and beverage orders, verify accuracy, and ensure all ordering channels are captured in the system
  • prepare daily suites reports, sales and financial data, game day notes, and post-event reports and processing
  • work directly with luxury suite members and catering contacts to establish service levels and support menu planning
  • coordinate the setup of luxury suites and pantries for game day service
  • serve as a game day supervisor, support catered events, assist with team member scheduling and check-in, and help train game day team members
  • maintain department filing systems, compose and process correspondence, answer the suite's phone line, and support printing of signs and menus
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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