Suites Runner, Lambeau Field

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
tuition and professional certification reimbursement

Job Description

Delaware North Sportservice is a renowned hospitality company that has been managing concessions, premium dining, and restaurants at the Green Bay Packers' Lambeau Field and Titletown since 2012. Delaware North is part of a larger global legacy, a family-owned company with over 100 years of history, known for its commitment to delivering exceptional guest experiences across various sectors, including sports arenas, national parks, casinos, and retail. They emphasize creating great times in great places and offer a wide range of employment opportunities that cater to diverse interests within the hospitality industry, such as restaurants, hotels, sports, gaming, operations, and retail. Delaware North invests in the growth and career goals of its employees, providing an inclusive, equal opportunity environment where all individuals are valued irrespective of race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or other protected statuses.

The current opportunity is for a seasonal part-time Food Runner position at Lambeau Field in Green Bay, Wisconsin. As a Food Runner, the primary responsibility is to expedite food from the kitchen to guests swiftly and accurately, serving luxury suites during events. This position involves direct guest interaction and requires excellent customer service skills alongside the ability to multitask effectively in a fast-paced environment. The role offers extensive training and mentorship, fostering skill development and providing a pathway for career advancement within the hospitality industry. Although this is a tipped position with a base pay of $15.00 per hour, potential earnings may be higher with tips. The Food Runner will perform duties such as delivering orders to luxury suites, assisting in guest satisfaction, managing mishaps in dining areas, bussing suites, cleaning work areas, and supporting other staff as necessary. Physical demands include the ability to lift up to 35 pounds, push up to 50 pounds, and stand or walk for the entire length of the shift, often requiring bending, stretching, and maneuvering in tight spaces.

Delaware North’s comprehensive benefits package supports the team members' personal and professional well-being, featuring weekly pay, training and development opportunities, employee discounts, and flexible work schedules. Eligible employees can also access health, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, parental leave, employee assistance programs, and tuition or professional certification reimbursement. Working for Delaware North means being part of a team that values your growth and ensures you have the resources and support to succeed in a dynamic and rewarding hospitality environment. Join Delaware North as a Food Runner and grow your skills with a leading company that values people, legacy, and excellence.

Job Requirements

  • Must be at least 16 years old
  • Ability to lift and carry up to 35 lbs
  • Ability to push up to 50 lbs
  • Ability to stand or walk for the entire length of the shift
  • Frequent bending, stretching, reaching, and walking up and down stairs as the work duties demand
  • Good mobility to maneuver between tables or within narrow spaces to deliver food to customers
  • Ability to balance food and beverage on a tray while walking around customers and upstairs

Job Qualifications

  • Must be at least 16 years old
  • Excellent guest service skills
  • Ability to multitask in many different areas and work with a sense of urgency in a fast-paced environment
  • Ability to follow job procedures and supervisor instructions

Job Duties

  • Delivers orders from the Suites' pantries in an efficient and timely manner to the correct luxury suite
  • Inquire and ensure guest satisfaction during the event by working with the suite attendant
  • Provides quick and attentive assistance to any mishap in the dining room and kitchen
  • Buss suites, with the suite attendant's approval, take empty dishes to the kitchen
  • Cleans off and wipes down the work area and carts at the end of the event
  • Assist other runners or suite attendants as needed
  • Assist dessert carts with restocking and serving desserts during the event

Job Criteria

Experience

Entry Level (1-2 years)


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