Suite Runner, Allianz Field

Job Overview

briefcase

Employment Type

Part-time
Seasonal
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Compensation

Hourly
Exact $16.87
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Work Schedule

Flexible
Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement

Job Description

Delaware North Sportservice is a leading hospitality and food service provider operating at Allianz Field, a prominent major league soccer venue located in Saint Paul, Minnesota. Allianz Field, which opened in 2019, is the home of Minnesota United and offers a state-of-the-art experience for sports fans and guests alike. The stadium has a seating capacity of 19,400 and features various hospitality options including four exclusive clubs, 22 suites, multiple concession outlets, and a large brew pub that spans the width of the field. Delaware North oversees the food and retail services at this venue, ensuring that guests receive outstanding customer service and memorable experiences during every visit. Delaware North is a global family-owned company with a legacy spanning over a century, emphasizing growth opportunities and employee well-being. They operate across multiple sectors including gaming, hospitality, national park services, and retail, providing a rich platform for career development and success.

The seasonal Suite Runner role at Delaware North Sportservice is a fast-paced, dynamic opportunity designed for individuals who thrive in energetic environments and enjoy offering top-tier guest service. As a Suite Runner, your primary responsibility is to support the suite operations by responding quickly to changing guest needs and ensuring seamless service delivery during events. This position is critical in maintaining an exceptional guest experience within the suites by coordinating effectively with the kitchen and service team. Suite Runners are expected to be knowledgeable about menu items, assist with food presentation, ensure cleanliness standards, and provide timely assistance during service hours. This role demands excellent communication skills, adaptability, and the ability to multitask efficiently in a high-energy setting.

This role is classified as a tipped position with an hourly wage starting at $16.87, excluding potential tips which can augment earnings significantly. Evenings, weekends, and holiday shifts are common, accommodating a flexible schedule suitable for those seeking seasonal or part-time work. Delaware North emphasizes comprehensive benefits for its team members, including weekly pay, training and development prospects, employee discounts, and flexible work schedules. Eligible employees may also receive health, dental, and vision insurance, 401(k) with company match, paid vacation, paid parental leave, employee assistance programs, and tuition reimbursement. Delaware North fosters an inclusive workplace environment, welcoming applicants from diverse backgrounds and committed to equal employment opportunity. This role is perfect for candidates seeking to gain hospitality experience in a reputable and supportive company while actively contributing to a vibrant sports event environment.

Job Requirements

  • Minimum of 1 year of experience as a runner or busser
  • Ability to work flexible hours including nights weekends and holidays
  • Excellent communication skills

Job Qualifications

  • Minimum of 1 year of experience as a runner or busser
  • Excellent communication skills
  • Ability to work flexible hours including nights weekends and holidays

Job Duties

  • Take note of relevant information during pre-shift briefing including service scheduling and guest notes
  • Coordinate with the chef and kitchen staff to ensure timely preparation and delivery of food
  • Maintain a comprehensive knowledge of all menu items ingredients and preparations
  • Assist the kitchen with the presentation of courses explaining any relevant missing menu items
  • Verify kitchen and dining room cleanliness at all times and assist in counting china glass silver and linen

Job Criteria

Experience

Mid Level (3-7 years)


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