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Suite Manager, Fifth Avenue Club

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $74,615.00 - $85,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
Disability insurance

Job Description

Saks Fifth Avenue (SFA) is a premier luxury retail company known for delivering an exceptional shopping experience that reflects the highest standards of quality and service. With a rich history and reputation as a leader in luxury fashion, Saks Fifth Avenue continues to redefine the retail experience by combining an exquisite assortment of designer brands and personalized customer service. The company operates numerous stores and specialty locations that cater to discerning clients who seek exclusive and curated fashion selections. SFA fosters a culture of innovation and inclusion, empowering employees to excel in a dynamic and supportive environment while offering substantial... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 5 years relevant experience in luxury retail and clienteling
  • Proven leadership experience managing a small team
  • Strong technical proficiency with retail and sales software
  • Deep knowledge of luxury goods and the Saks Fifth Avenue brand
  • Flexibility to work nights, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Ability to maintain a polished and professional appearance at all times

Job Qualifications

  • Minimum of 5 years relevant experience working in luxury retail, clienteling, and leading a team
  • Strong technical abilities through use of various programs and applications
  • Deep understanding of the Saks Fifth Avenue brand and luxury sales
  • Ability to interact professionally and respectfully with people
  • Entrepreneurial mindset with adaptability to a fast paced environment
  • Proven leadership skills and operational know-how
  • Excellent interpersonal and teamwork skills
  • Flexible availability including nights, weekends, and holidays

Job Duties

  • Oversee the day-to-day cost effective operations of the business based on a sales and EBITDA target
  • Oversee and execute operational tasks such as shipping and receiving, merchandise control, visual presentation and merchandising of the suite, payroll reconciliation, IT functions, cash reconciliation
  • Create private personal shopping experiences for the most discerning clients including individual styling sessions, trunk shows, curated events, and top client outreach activities
  • Creatively drive client acquisition via partnerships with the local community, client referrals, and social sales techniques
  • Manage a select team of stylists ensuring adherence to In Residence standard operating procedures
  • Oversee the arrival and return of luxury goods working with regional store teams and Saks distribution center
  • Collaborate with hotel management to offer VIP hotel guests private personal shopping experiences and ensure compliance with hotel operating procedures
  • Participate in meetings with Saks Fifth Avenue’s corporate team as requested
  • Portray a professional and polished demeanor demonstrating confidence and a positive attitude
  • Perform ad hoc responsibilities as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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