Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Benefits
competitive hourly wage
Flexible part-time schedule
Opportunity to work at high-profile events
Inclusive and diverse work environment
team-oriented atmosphere
On-the-job training
Commitment to safety and accessibility
Job Description
Xcel Energy Center is a premier multi-purpose arena located in St. Paul, Minnesota. Known as the home of the NHL's Minnesota Wild, this arena hosts a diverse range of events including professional hockey games, concerts, family shows, and special events. With a seating capacity of over 18,000, Xcel Energy Center combines modern amenities with a commitment to providing remarkable guest experiences and world-class entertainment. The facility is designed to cater to a wide array of guests, from single ticket holders to premium suite clients, delivering hospitality that exceeds expectations in a comfortable and safe environment. The organization prioritizes creating memorable... Show More
Job Requirements
- At least 16 years old
- Customer service experience preferred
- Strong problem-solving skills
- Work with minimal supervision
- Able to follow instructions and respond to the supervisor's direction
- Able to always work with the guests and staff professionally
- Available to work irregular hours including nights, weekends, and holidays based on events
- Available for half of the Wild games, concerts, and other events, resulting in 6-8 events per month
- Able to walk up and down steps
- Capable of physical activities including sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, and grasping for the entirety of the shift
- Able to lift up to 25 pounds
- Capable of reading mobile tickets and providing accurate directions to guests
- Position does not guarantee a set number of hours
Job Qualifications
- At least 16 years old
- Customer service experience preferred
- Strong problem-solving skills
- Ability to work with minimal supervision
- Able to follow instructions and respond to the supervisor's direction
- Able to always work with guests and staff professionally
Job Duties
- Provide world-class hospitality to all guests visiting Xcel Energy Center
- Responsible for the operation and maintenance of scanners, pedestals, iPads, radios, and other operational tools in use during an event
- Excellent interpersonal skills, enthusiasm, and the ability to conduct all interactions positively and professionally
- Proactively identify potential service issues and properly resolve them while engaging applicable personnel when needed
- Anticipate guests' needs while being a resource of all building information
- Facilitate proper set-up and breakdown of all premium areas while ensuring expectations of premium clients are met
- Identify opportunities to create memorable experiences that are unique to our premium clients
- Always maintain the highest emphasis on safety and security, including, but not limited to, all emergency and medical situations
- Create an inclusive environment for guests of all backgrounds and abilities while maintaining flexibility with how we handle individual guests' norms and routines
- Demonstrates a willingness to perform job functions in any area as needed, both independently and collaboratively
- Work with all other building departments to create an outstanding team environment
- Perform other duties as assigned
Job Location
Loading...
You may be also interested in:
Nearby Cities
Jobs By Filter