Job Overview
Compensation
Hourly
Range $10.25 - $13.50
Benefits
Health Insurance
Paid Time Off
employee discount
flexible scheduling
Training and development programs
Job Description
Subway is a globally recognized fast-food restaurant franchise known for its fresh sandwiches, salads, and quick-service dining experience. Established with a vision to offer healthy and customizable meal options, Subway has grown into one of the largest restaurant chains worldwide, celebrated for its commitment to quality ingredients, customer satisfaction, and community engagement. The company prides itself on maintaining high standards in food safety, cleanliness, and service, ensuring a welcoming atmosphere for all its patrons. Subway franchises typically operate with a team-oriented approach, emphasizing efficiency, consistency, and exceptional customer service.
The Food Service employee role at Subway is a critical position that supports the daily operations of the restaurant. Reporting directly to the Subway Management Team, this role focuses on delivering excellent customer service while handling various operational activities that ensure smooth and efficient functioning of the restaurant. The role involves preparing fresh food items according to established recipes and quality standards, managing inventory and stock levels, maintaining a clean and organized work environment, and operating the point-of-sale register accurately and securely. This position demands a keen attention to detail, the ability to work effectively under pressure in a fast-paced environment, and strong interpersonal skills to interact professionally with customers and team members alike.
In addition to food preparation and service, the Food Service employee is responsible for adhering to all Subway policies and procedures, including food safety protocols, cash handling procedures, and store cleanliness standards. This includes monitoring product rotation to ensure freshness, managing supplies such as napkins and cups, and maintaining the cleanliness of display cases and food preparation stations. The role emphasizes teamwork and cooperation within the store, contributing to a positive work culture and ensuring that all duties are performed with a focus on quality and customer satisfaction.
Working hours are scheduled to meet the needs of the franchise, and punctuality is crucial for ensuring seamless daily operations. Although this role does not involve supervisory responsibilities, it provides an excellent opportunity for individuals interested in gaining hands-on experience in the food service industry and developing skills that can lead to advancement within the company or the broader hospitality sector. Embracing Subway's commitment to customer service and product quality, the Food Service employee helps maintain the franchise's reputation as a trusted and convenient dining option.
Subway offers a dynamic work environment where employees can grow, learn, and contribute to a globally recognized brand. Candidates in this role should be enthusiastic about customer service, willing to follow operational standards meticulously, and capable of working collaboratively in a team setting. The position supports personal development and provides valuable experience in food handling, sales transactions, inventory management, and customer interaction, making it a foundational role within the Subway franchise ecosystem.
The Food Service employee role at Subway is a critical position that supports the daily operations of the restaurant. Reporting directly to the Subway Management Team, this role focuses on delivering excellent customer service while handling various operational activities that ensure smooth and efficient functioning of the restaurant. The role involves preparing fresh food items according to established recipes and quality standards, managing inventory and stock levels, maintaining a clean and organized work environment, and operating the point-of-sale register accurately and securely. This position demands a keen attention to detail, the ability to work effectively under pressure in a fast-paced environment, and strong interpersonal skills to interact professionally with customers and team members alike.
In addition to food preparation and service, the Food Service employee is responsible for adhering to all Subway policies and procedures, including food safety protocols, cash handling procedures, and store cleanliness standards. This includes monitoring product rotation to ensure freshness, managing supplies such as napkins and cups, and maintaining the cleanliness of display cases and food preparation stations. The role emphasizes teamwork and cooperation within the store, contributing to a positive work culture and ensuring that all duties are performed with a focus on quality and customer satisfaction.
Working hours are scheduled to meet the needs of the franchise, and punctuality is crucial for ensuring seamless daily operations. Although this role does not involve supervisory responsibilities, it provides an excellent opportunity for individuals interested in gaining hands-on experience in the food service industry and developing skills that can lead to advancement within the company or the broader hospitality sector. Embracing Subway's commitment to customer service and product quality, the Food Service employee helps maintain the franchise's reputation as a trusted and convenient dining option.
Subway offers a dynamic work environment where employees can grow, learn, and contribute to a globally recognized brand. Candidates in this role should be enthusiastic about customer service, willing to follow operational standards meticulously, and capable of working collaboratively in a team setting. The position supports personal development and provides valuable experience in food handling, sales transactions, inventory management, and customer interaction, making it a foundational role within the Subway franchise ecosystem.
Job Requirements
- High school diploma or equivalent
- Previous experience in food service or customer service preferred
- Ability to perform in a fast-paced environment
- Strong communication skills
- Basic math skills for cash handling
- Ability to stand for extended periods
- Flexibility to work various shifts including weekends and holidays
- Ability to follow instructions and work as part of a team
Job Qualifications
- Knowledge of restaurant policies and operations
- Experience in food preparation and safety
- Cash handling experience
- Excellent customer service skills
- Ability to maintain cleanliness and organization
- Strong interpersonal and communication skills
- Ability to work efficiently under pressure
Job Duties
- Have knowledge of all restaurant policies, practices and operations
- Exhibit excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally
- Be able to succeed in a fast-paced work environment
- Be customer-service focused
- Practice adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer
- Report to work on time for each scheduled shift
- Verify opening reading and bank and is accountable and responsible for all cash issued and received and all guest checks used at the employee's register during their shift
- Count down drawer at end of shift to ensure accuracy
- Ensure products on the counter or in the display case are properly rotated and attractively displayed
- Keep display case interior and exterior clean at all times
- Stock the service area with a sufficient supply of napkins, cups, lids, etc., and maintain an adequate supply of iced tea
- Properly set up all cooking stations and ensure top quality products at all times
- Prepare menu items to standards
- Maintain and ensure proper hold times on all products
- Clean and maintain equipment
- Promote team work
- Perform all other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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