Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.15 - $19.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

weekly pay
15 cent fuel discount
Free daily meals
$10 low-cost health plans
Paid Time Off
Family leave
401(k) retirement savings plan
Wellness Program
Reward and Recognition Program
Professional Development
Adoption assistance

Job Description

Pilot Company is a well-established leader in the travel center and hospitality industry, committed to creating memorable experiences for all types of travelers. With a strong emphasis on diversity, inclusion, and community, Pilot Company operates numerous travel centers and restaurants across numerous locations, serving millions of travelers each year. Their facilities cater to a wide spectrum of guests, including professional drivers needing a clean shower and rest break, commuters grabbing their morning coffee, and vacationers seeking their favorite snacks and amenities along their journeys. The company’s dynamic environment ensures that every day brings new challenges and opportunities, making it an excellent place for employees passionate about customer service, teamwork, and personal growth. Pilot Company prides itself on fostering an inclusive atmosphere where team members can thrive and contribute positively to the company’s mission of delivering outstanding guest experiences.

The role offered by Pilot Company focuses on frontline team members who are the face of the service experience in their travel centers and restaurants. This position involves providing fast, friendly, and clean service to guests, consistently maintaining high standards of hospitality. Candidates will be responsible for maintaining inventory levels, operating cash registers, and ensuring the overall appearance and cleanliness of the restaurant to uphold Pilot Company’s reputation. Exceptional guest service skills, attention to detail, and the ability to work effectively as part of a team are essential attributes for success in this role. This opportunity is ideal for individuals who enjoy engaging with diverse guests and contributing to a positive, welcoming environment. In addition to the core responsibilities, team members have access to a range of career development opportunities within the company, allowing them to explore other roles and deepen their experience in the travel and hospitality industry. Compensation for this role starts between $15.15 and $19.00 per hour, and employment is typically part-time or full-time depending on the location and staffing needs. Pilot Company values its employees and emphasizes continuous growth, wellness, and work-life balance through comprehensive benefits and support programs.

Job Requirements

  • High school diploma or equivalent
  • Ability to provide friendly and efficient customer service
  • Ability to handle transactions accurately
  • Ability to prepare food according to safety standards
  • Knowledge of company processes and policies
  • Proficiency with basic technology and equipment
  • Ability to collaborate effectively with team members
  • Availability to work varied shifts including nights, weekends, and holidays

Job Qualifications

  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to cleanly and safely manage and prep food
  • Ability to maintain Subway processes and policies
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
  • Experience in a similar position
  • Ability to work a flexible schedule of nights, days, weekends, and holidays

Job Duties

  • Provide guests fast, friendly, and clean service
  • Maintain inventory
  • Operate cash registers
  • Maintain the overall appearance and cleanliness of the restaurant
  • Provide excellent guest service

Job Criteria

Experience

Entry Level (1-2 years)


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