Substitute Steward

Mandarin Oriental, New York is a prestigious luxury hotel renowned for providing exemplary hospitality and service rooted in Asian heritage while embodying contemporary luxury experiences. As a member of the globally acclaimed Mandarin Oriental Hotel Group, the New York property stands out with its unique fusion of modern design and oriental flair. The hotel features 244 elegantly appointed guestrooms and suites offering stunning views of Manhattan and Central Park. Guests have access to a wealth of first-class amenities, including the MO Lounge, an all-day dining venue that overlooks the Manhattan skyline, a luxurious 14,500 square-foot Mandarin Oriental Spa, and a state-of-the-art fitness center complete with a 75-foot lap pool. The hotel also includes premium meeting and event spaces, such as a 6,000 square-foot pillar-less ballroom wrapped in windows with sweeping views of Central Park, making it ideal for hosting elite events and gatherings.

The Substitute Utility Steward role is a vital position within the Culinary and Food & Beverage Department at Mandarin Oriental, New York. As a Substitute Utility Steward, you play a crucial part in maintaining the cleanliness and organization of the kitchen and support areas to ensure seamless daily operations. Your responsibilities include cleaning and dishwashing duties, garbage and box removal, silver polishing, sweeping, mopping, and assisting with other cleaning or organizational needs such as cooler upkeep. You will also support kitchen staff by helping with plating as needed. This role requires flexibility, a proactive attitude, and a commitment to contribute constructively to the stewarding team's goals and department mission. As part of this position, you will be expected to adhere strictly to hygiene standards and maintenance schedules for equipment such as dishwashers, contribute to inventory control of kitchenware and banquet supplies, support banquet functions with equipment setup, and follow the department’s training and communication protocols.

This full-time substitute position offers a competitive hourly wage range from $30.46 to $40.62, commensurate with experience, and a comprehensive benefits package that supports colleagues’ career growth, health, wellness, and work-life balance. At Mandarin Oriental, New York, you will join a collaborative and respectful work environment focused on excellence and continual growth. If you thrive working under pressure, have excellent organization skills, and share a passion for ensuring the smooth running of high-end culinary operations, this is a promising opportunity to join a world-class hotel and develop your career within a distinguished global hospitality brand.