Style General Runner

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and fostering a diverse and inclusive workplace. Among its portfolio of distinguished brands, W Hotels stands out as a luxury lifestyle brand that ignites curiosity and expands worlds through innovative and guest-centric services. W Hotels is renowned for reinventing the norms of luxury hospitality by embracing originality, creativity, and forward-thinking approaches, making it a prime destination for travelers seeking unique and memorable experiences.

A critical role within W Hotels and Marriott International is that of the Runner. This position goes beyond the traditional notion of simply transporting items; it is about creating a seamless and memorable guest experience that supports multiple departments across the hotel. Runners play an essential role in ensuring that guests and associates have exactly what they need, precisely when they need it. Their responsibilities span various departments including housekeeping, engineering, banquets, restaurants, and the front office. This cross-departmental support fosters efficient operations and contributes significantly to the overall satisfaction of guests and the smooth functioning of hotel services.

The Runner position demands a high level of physical activity, as individuals in this role will be on their feet most of the time, moving through various hotel spaces that can be narrow, confined, elevated, or involve stairs and service ramps. The job requires keen attention to detail, as Runners must read and visually verify information across various formats, inspect tools and equipment, and handle physical tasks such as moving, lifting, carrying, pushing, and pulling objects up to 55 pounds without assistance. Additionally, the role involves physical actions like bending, twisting, reaching overhead and below the knees, which require agility and strength.

Beyond these physical requirements, Marriott International places great emphasis on professionalism and adherence to company policies. Safety in the workplace is paramount, and Runners are expected to maintain confidentiality, uphold quality standards, and present themselves professionally, including their uniform and personal appearance. Strong communication skills are also necessary to interact effectively with guests and team members alike.

Education-wise, this entry-level position prefers candidates who have completed a high school diploma or equivalent such as a G.E.D. Prior work or supervisory experience is not required, making this an excellent opportunity for individuals seeking to begin their career in the hospitality industry. While no licenses or certifications are mandatory for this role, candidates must bring a positive attitude, physical stamina, and a commitment to exceptional guest service.

Marriott International champions equal employment opportunities and inclusivity, valuing the diverse backgrounds and experiences of its associates. As part of the W Hotels team, Runners become integral members of a vibrant global community dedicated to innovation and hospitality excellence. Joining this team means embracing a spirit of curiosity, openness, and continuous growth, all while contributing meaningfully to a brand that is constantly pushing the boundaries of luxury service. This role offers individuals the chance to grow professionally, contribute to a dynamic workplace culture, and play a key part in creating outstanding guest experiences that define the W Hotels brand.