Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
wellness programs
team events
Career Development
Job Description
SoulCycle is a dynamic and purpose-driven fitness company that redefines health and happiness through an immersive mind-body-soul experience. Established as a pioneer in the indoor cycling industry, SoulCycle goes beyond offering just a workout by fostering a vibrant community built on values such as love, respect, acceptance, and fun. The studio's unique culture comes alive through its rides, meaningful relationships among its members, and unmatched hospitality, all of which are fueled by an exceptional team passionate about wellness and positivity.
As a leading fitness studio, SoulCycle takes pride in promoting an open, diverse, and inclusive community where individuality is ce... Show More
As a leading fitness studio, SoulCycle takes pride in promoting an open, diverse, and inclusive community where individuality is ce... Show More
Job Requirements
- Must be available at least 3 days per week totaling 20 hours with at least one weekend day
- Must be available to work peak holiday shifts
- Must have customer service experience
- Must have the ability to prioritize and multi-task
- Must be willing to initiate tasks without direction
- Must have excellent communication skills
- Must have outstanding customer service and problem solving skills
- Must have a positive attitude
- Must have professional phone and email etiquette
- Must have superior organizational skills
Job Qualifications
- Must have customer service experience
- Must have the ability to prioritize and multi-task within a fast-paced environment
- Must be willing to initiate tasks and perform duties without direction
- Must have excellent communication skills and be able to work with a wide range of personalities
- Must have outstanding customer service and problem solving skills
- Must have a positive, can-do attitude
- Must have friendly and professional phone and email etiquette
- Must have superior organizational skills
Job Duties
- Provide high level customer service and hospitality to clients
- Assist the Studio Management in daily studio tasks and projects
- Maintain a positive attitude and take initiative
- Provide support to the SoulCycle instructors to ensure a successful class check-in process
- Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
- Assist with the training and coaching of new hires for the front desk staff team
- Maintain product knowledge for all studio retail operations
- Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
- Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
- Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
- Bathroom and changing room cleaning
Job Location
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