Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
Health Insurance
Paid Time Off
employee discount
flexible scheduling
Career development opportunities
Job Description
SoulCycle is a purpose-driven fitness company dedicated to delivering a mind-body-soul experience through its unique indoor cycling workouts. Founded on the pillars of community, love, respect, acceptance, and fun, SoulCycle strives to create an inclusive sanctuary that fosters health and happiness beyond just exercise. Renowned for its unparalleled hospitality and supportive environment, SoulCycle brings people together not only through its rides but also the strong relationships built within its studios. Each session encapsulates more than just a workout—it is a holistic journey designed to empower individuals and build a positive atmosphere where everyone feels valued and heard.
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Job Requirements
- Must have customer service experience
- Must have the ability to prioritize and multi-task within a fast-paced environment
- Must be willing to initiate tasks and perform duties without direction
- Must have excellent communication skills and be able to work with a wide range of personalities
- Must have outstanding customer service and problem solving skills
- Must have a positive, can-do attitude
- Must have friendly and professional phone and email etiquette
- Must have superior organizational skills
Job Qualifications
- Must have customer service experience
- Must have the ability to prioritize and multi-task within a fast-paced environment
- Must be willing to initiate tasks and perform duties without direction
- Must have excellent communication skills and be able to work with a wide range of personalities
- Must have outstanding customer service and problem solving skills
- Must have a positive, can-do attitude
- Must have friendly and professional phone and email etiquette
- Must have superior organizational skills
Job Duties
- Provide high level customer service and hospitality to clients
- Assist the Studio Management in daily studio tasks and projects
- Maintain a positive attitude and take initiative
- Provide support to the SoulCycle instructors to ensure a successful class check-in process
- Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
- Assist with the training and coaching of new hires for the front desk staff team
- Maintain product knowledge for all studio retail operations
- Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
- Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
- Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
- Bathroom and changing room cleaning
Job Location
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