Waxing The City logo

Studio Coordinator

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $14.00 - $16.00
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Work Schedule

Flexible
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Benefits

competitive compensation
Great company culture
growth opportunities
PTO
Flexible Hours

Job Description

Waxing the City is a nationally recognized beauty and wellness brand dedicated to helping clients look and feel their best. As a leading provider specializing in expert waxing services, Waxing the City has cultivated a reputation for an exceptional client experience, emphasizing care, professionalism, and a welcoming atmosphere. The brand operates through a network of independently owned and operated franchised studios across the country, each maintaining the highest standards in service and client satisfaction. Waxing the City is passionate about fostering long-term careers in the beauty industry by investing in ongoing education, proprietary training, and continuous professional development for its team members. Their service providers, known as Cerologists, are highly skilled waxing experts trained rigorously to deliver innovative and top-quality treatments. Being part of Waxing the City means joining a community committed to improving self-esteem through beauty and wellness and building meaningful client connections in a supportive and fun environment.

The role of Studio Coordinator is pivotal within the Waxing the City studio framework, as these individuals are the initial and final points of contact for clients, shaping the overall experience. This position suits a person who thrives in dynamic, fast-paced environments, is a proactive team player, and is passionate about the beauty industry. Studio Coordinators are entrusted with greeting clients warmly, managing appointments, educating on services, products, and memberships, and facilitating seamless studio operations. Their ability to solve problems efficiently and maintain professionalism under pressure directly contributes to client satisfaction and operational success. This full-time/part-time role offers competitive hourly pay between $14.00 and $16.00 and includes an opportunity to engage with a vibrant team focused on delivering excellence. Studio Coordinators support service providers and ensure smooth scheduling to maximize client experience while fostering a friendly and collaborative culture, reinforcing Waxing the City's mission to build confidence and promote wellness.

Job Requirements

  • The ability to demonstrate customer experience skills
  • Effective communication skills including initiating and managing client conversations
  • Able to demonstrate problem solving skills
  • Willingness to collaborate with team members
  • Exceptional customer service
  • Ability to juggle multiple tasks simultaneously
  • Detail oriented

Job Qualifications

  • The ability to demonstrate customer experience skills
  • Effective communication skills including initiating and managing client conversations
  • Able to demonstrate problem solving skills
  • Willingness to collaborate with team members
  • Exceptional customer service
  • Ability to juggle multiple tasks simultaneously
  • Detail oriented
  • Experience in salon or beauty environment or retail sales preferred

Job Duties

  • Greeting and checking in customers when they arrive at the studio
  • Assist with client inquiries
  • Educate clients about service offerings, product selection, and membership program
  • Manage the schedule and provide creative solutions to problems
  • Provide support to service providers
  • Reschedule clients if needed
  • Participate in defined community outreach events

Job Criteria

Experience

Entry Level (1-2 years)


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