Student Front Desk Representative (FWSA Only), Su26

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $17.13 - $18.25
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Work Schedule

Flexible
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Benefits

flexible scheduling
competitive hourly wage
Professional development opportunities
Campus work experience
supportive work environment
opportunity to work with a diverse team
Inclusion in a dynamic academic community

Job Description

DigiPen Institute of Technology is a renowned educational institution located in Redmond, Washington, specializing in providing cutting-edge education in computer science, game development, digital art, and interactive media. The institution is dedicated to fostering innovation, creativity, and technical expertise among its students, preparing them for successful careers in the technology and entertainment industries. DigiPen's student employment program offers valuable opportunities for currently matriculated students to gain professional experience while supporting the campus community. This program is designed to be flexible and accommodating to students' academic commitments, ensuring that work schedules do not conflict with class times. It particularly supports students eligible for Federal Work Study, providing financial assistance alongside practical work experience.

The Student Front Desk Representative position at DigiPen Institute of Technology is tailored for students who are motivated to work in a dynamic, fast-paced, and engaging environment. Reporting directly to the Front Desk Manager, this role focuses on supporting the full-time front desk staff during their breaks, vacations, or absences. The position provides an excellent opportunity for students to develop their communication, organizational, and customer service skills in a professional academic setting. It is a part-time role, with work hours dependent on the student’s class schedule, making it an ideal fit for those seeking flexible employment that complements their studies.

This role requires individuals to be courteous, attentive, and proactive in assisting students, faculty, staff, and visitors by directing them to the appropriate campus resources or offices. The work involves handling sensitive information with discretion, adhering to privacy regulations such as FERPA, and maintaining an organized and welcoming front desk area. Besides routine front desk tasks like managing supplies, helping with office technology, and overseeing mail and package distribution, the role includes contributing to campus safety by ensuring compliance with security procedures.

Ideal candidates are students who possess a positive attitude, strong attention to detail, excellent communication skills, and the ability to work independently. While prior front desk or receptionist experience is preferred, it is not mandatory. Student employees must be residents within the State of Washington as the position does not permit remote work outside this region. The wage offered ranges from $17.13 to $18.25 per hour, based on tenure at DigiPen. Employment spans from May 11 to August 21, 2026, with a minimum expectation of eight work hours per week.

Applicants must be currently enrolled students at DigiPen Institute of Technology, eligible for Federal Work Study, and have an accepted FWS award. The role reinforces DigiPen's commitment to providing a diverse, inclusive, and equitable work environment, welcoming candidates from various backgrounds, identities, and cultures. As an equal opportunity employer, DigiPen ensures fairness and transparency in the hiring process, encouraging all qualified students to apply regardless of academic standing. This student employment opportunity is not only a source of income but a platform for career development and campus involvement, supporting DigiPen's mission to nurture the next generation of tech and creative industry leaders.

Job Requirements

  • Current student at DigiPen Institute of Technology
  • Eligible for Federal Work Study with an accepted FWS award
  • Resident of the State of Washington
  • Must provide resume, cover letter, and summer semester academic schedule
  • Not permitted to work during any scheduled class time
  • Reliable and punctual
  • Able to work independently
  • Strong attention to detail
  • Good academic standing with a minimum cumulative GPA of 2.5 or higher
  • Ability to lift up to 25 lbs
  • Available to work a minimum of 8 hours per week
  • Possess good communication skills

Job Qualifications

  • Positive and friendly attitude
  • Prepared to attend work with complete focus during scheduled hours
  • Strong communicator
  • Ability to work independently
  • Previous front desk or receptionist experience preferred
  • Attention to detail
  • Reliable and punctual

Job Duties

  • Inform students of available campus resources such as counseling, career services, finance services, academic support
  • Handle sensitive information and communication with discretion and confidentiality in accordance with campus privacy policies such as FERPA
  • Assist with the use of office technology including computers, printers, copiers, or other services
  • Ensure the front desk area is organized and well-stocked with necessary supplies including pamphlets, flyers, and forms
  • Ensure visitors follow campus policies and security procedures such as checking IDs or signing in
  • Assist with maintaining a safe and welcoming environment for all
  • Assist with the management of mail and package distribution
  • Greet visitors, students, faculty, and staff with a friendly and professional attitude
  • Direct students, staff, or visitors to the appropriate department or office
  • Assist in scheduling appointments, meetings, or event bookings for student organizations or departments
  • Assist other campus departments or staff members as needed in their daily operations
  • Accountable for tracking and reporting the amount of time worked

Job Criteria

Experience

Entry Level (1-2 years)


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