Student Engagement Coordinator, Graduate Business Programs

West Jordan, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $19.25 - $29.25

Work Schedule

Standard Hours

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Tuition Assistance

Paid holidays

Job Description

The University of Utah's Graduate Business Programs represent a premier educational institution dedicated to cultivating academic excellence and professional growth amongst its students. This university, known for its commitment to innovation and community engagement, strives to provide an enriching environment that supports a diverse student body in achieving their academic and career objectives. The Graduate Business Programs specifically offer advanced education designed for future business leaders, with a focus on fostering leadership skills, critical thinking, and real-world business acumen through rigorous coursework and experiential learning opportunities. Situated within a vibrant campus environment, these programs provide access to distinguished faculty, comprehensive resources, and a collaborative community that encourages networking and professional development. The University of Utah is committed to creating a supportive and inclusive atmosphere, ensuring that each student receives personalized attention and guidance throughout their academic journey.

The role of Student Engagement Coordinator for Graduate Business Programs is an integral part of this dynamic environment, aimed at enhancing the graduate student experience by facilitating exceptional student services. This full-time, on-site position offers a salary range between $52,000 and $60,000 annually and involves working Monday through Friday, with occasional evening and weekend commitments to support student-facing classes and events. As a Student Engagement Coordinator, you will be positioned at the heart of academic operations, where your responsibilities will encompass a diverse array of functions designed to foster student success and engagement. From managing student communications and supporting academic inquiries to organizing impactful events and coordinating faculty needs, your role is central to maintaining an efficient and welcoming academic community. You will be tasked with providing proactive and timely assistance to students while also collaborating closely with faculty, staff, and various campus units to ensure a seamless program experience.

Furthermore, this position requires excellent organizational skills, attention to detail, and a service-oriented mindset to thrive in a fast-paced, results-driven environment. You will be involved in managing student records, coordinating logistical and operational aspects of the program, assisting with recruitment and admissions efforts, and supporting faculty through course material management and technology platforms like Canvas. Your contributions will directly influence the students' academic and social experiences through thoughtful event planning, budget management, and continuous program improvement initiatives. Serving as a vital link between multiple stakeholders, your role demands exceptional interpersonal communication abilities, a collaborative spirit, and a commitment to delivering the highest level of customer service that reflects the University of Utah's values and standards. Being an 'essential' campus role, this position mandates regular in-person presence to actively engage with students, faculty, and colleagues within a vibrant, open office environment fostering teamwork and innovation. This opportunity is perfect for a motivated individual who is passionate about making a meaningful impact in graduate education through dedicated student engagement and operational excellence.

Job Requirements

Bachelor's degree or equivalency (one year of education can be substituted for two years of related work experience)
demonstrated human relations and effective communication skills
applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description

Job Qualifications

Bachelor's degree or equivalency (one year of education can be substituted for two years of related work experience)
demonstrated human relations and effective communication skills
strong customer service skills
interpersonal and relationship-building skills
ability to problem-solve and perform well in a fast-paced, high-pressure environment
demonstrated ability to manage multiple tasks effectively and independently
excellent oral, written, and telephone communication skills
collaborative, coachable mindset with openness to new ideas and continuous improvement
proficiency in Microsoft Office suite (Excel, Word, PowerPoint)
flexibility to work alternating weekends and occasional evening events

Job Duties

Actively engage with graduate students to cultivate a supportive and positive learning environment that fosters academic success
manage communication channels (email, phone, in-person) to keep students informed of program updates, deadlines, and other important information
serve as a point of contact for student inquiries, offering timely and accurate assistance with program components, policies, and procedures
work collaboratively to address student concerns, ensuring their needs are met promptly
maintain accurate and confidential student records, solicit feedback for program improvement, and implement necessary enhancements
manage day-to-day administrative tasks essential to the smooth functioning of the graduate program
maintain and update program databases, reports, and records with accuracy and attention to detail
oversee inventory of program supplies, materials, and branded items, ensuring availability and timely replenishment
coordinate logistical needs related to operations, including space usage, technology resources, and vendor communications
generate regular reports to support program planning, evaluation, and continuous improvement efforts
collaborate cross-functionally to support the operational efficiency of the program office
schedule pre-course meetings with faculty to assess support requirements and preferences
oversee procurement and delivery of course materials, including books, cases, and syllabi, ensuring timely availability
manage faculty needs within the Canvas platform, including setting up quizzes, distributing electronic files, and providing ongoing course management support
provide continual assistance to faculty to ensure smooth operations and high-quality course delivery
organize and oversee student-focused events that promote networking, peer interaction, and community building within the graduate programs
coordinate aspects of classes including logistical arrangements such as scheduling, catering, IT, classroom support, and ensuring availability of necessary resources
plan and execute a range of student events such as social hours, orientations, graduation ceremonies, guest speakers, and alumni gatherings
continuously evaluate events and programs to identify areas for improvement, ensuring an enhanced and seamless student experience
track and manage budgets to ensure fiscal responsibility and effective reconciliation of event expenses and payments
assist with recruiting and admissions activities, engaging prospective students through various communication channels including phone, email, and in-person discussions
support student onboarding and orientation processes, providing new students with key program information, academic policies, and platform training
verify enrollment documentation, ensuring compliance with university regulations and assisting with overall student enrollment
perform other duties as assigned to support the graduate program and the overall student experience