Store Team Leader - Retail Merchandising - New Store Opening - Franklin, TN!
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
flexible schedule
Job Description
L.L.Bean is a renowned outdoor retail company committed to inspiring people to embrace the outdoors and live actively. Known for its high-quality outdoor gear, apparel, and exceptional customer service, L.L.Bean has built a strong reputation based on its core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Safe and Healthy Living. With a legacy that highlights a deep connection to nature and outdoor lifestyles, the company strives to create inclusive and welcoming environments for all its customers and employees.
The newest L.L.Bean retail store will be opening this summer at the CoolSprings Galleria in Franklin, Tennessee. This location is part of L.L.Bean's expansion efforts, aiming to bring the spirit of outdoor adventure and excellent customer experience to a wider community. The company emphasizes fostering a culture where team members can thrive by bringing their unique talents and perspectives into the workplace, focusing on safety, respect, and collaboration throughout.
The Year-round Full-time Store Team Leader of Merchandising role is critical to the store's success. This position supports the store leadership in driving business results by directing team talent and ensuring that customers experience the legendary L.L.Bean hospitality and service. The role is embedded within the merchandising area, where the Team Leader will be responsible for planning and executing compelling floor sets, translating product guides into inspiring merchandise presentations, and supporting all visual display and window executions. This position demands strong business acumen to analyze sales reports and trends to make strategic decisions that enhance sales and customer loyalty.
In addition to merchandising, the Team Leader will focus on optimizing the customer experience. This includes modeling excellent service, driving sales conversion, analyzing customer feedback, and collaborating with the team to implement recognition programs and in-store contests that motivate and engage employees. The leader will also ensure optimal inventory and size representation on the sales floor while maintaining high standards for fitting room services.
Training and development are vital aspects of this position. The Team Leader will support and train associates by communicating standards, procedures, and company policies, leading product knowledge training, and ensuring continuous learning through ongoing assessments. Building an inclusive and respectful team environment, fostering open communication, and modeling L.L.Bean's inclusive hiring practices are core to the leadership approach.
Total store accountability is another key responsibility, including aiding in financial and area-specific metric achievement, functioning as a key holder with potential opening and closing duties, managing daily tasks, staffing adjustments, employee issue resolution, and expense management with a focus on payroll. The role demands active participation in health and safety protocols to maintain a safe working environment.
To be successful in this role, candidates must meet several requirements, including a 2-year associate degree and at least two years of retail experience. The position requires excellent organizational skills, proficiency with retail systems like POS, Word, and Excel, as well as the ability to engage with social media platforms. Strong interpersonal and communication skills, the ability to inspire and motivate teams, and a commitment to fostering an inclusive workplace are essential attributes.
L.L.Bean offers a comprehensive benefits package designed to support employees' health, well-being, and financial goals. The company believes in work-life balance and encourages employees to recharge by connecting with the outdoors, reflecting their core mission of promoting a healthy, inclusive, and engaged workforce. For individuals passionate about the outdoors and retail excellence, joining L.L.Bean provides an opportunity to contribute meaningfully to a respected brand with a vibrant team culture and growth potential.
The newest L.L.Bean retail store will be opening this summer at the CoolSprings Galleria in Franklin, Tennessee. This location is part of L.L.Bean's expansion efforts, aiming to bring the spirit of outdoor adventure and excellent customer experience to a wider community. The company emphasizes fostering a culture where team members can thrive by bringing their unique talents and perspectives into the workplace, focusing on safety, respect, and collaboration throughout.
The Year-round Full-time Store Team Leader of Merchandising role is critical to the store's success. This position supports the store leadership in driving business results by directing team talent and ensuring that customers experience the legendary L.L.Bean hospitality and service. The role is embedded within the merchandising area, where the Team Leader will be responsible for planning and executing compelling floor sets, translating product guides into inspiring merchandise presentations, and supporting all visual display and window executions. This position demands strong business acumen to analyze sales reports and trends to make strategic decisions that enhance sales and customer loyalty.
In addition to merchandising, the Team Leader will focus on optimizing the customer experience. This includes modeling excellent service, driving sales conversion, analyzing customer feedback, and collaborating with the team to implement recognition programs and in-store contests that motivate and engage employees. The leader will also ensure optimal inventory and size representation on the sales floor while maintaining high standards for fitting room services.
Training and development are vital aspects of this position. The Team Leader will support and train associates by communicating standards, procedures, and company policies, leading product knowledge training, and ensuring continuous learning through ongoing assessments. Building an inclusive and respectful team environment, fostering open communication, and modeling L.L.Bean's inclusive hiring practices are core to the leadership approach.
Total store accountability is another key responsibility, including aiding in financial and area-specific metric achievement, functioning as a key holder with potential opening and closing duties, managing daily tasks, staffing adjustments, employee issue resolution, and expense management with a focus on payroll. The role demands active participation in health and safety protocols to maintain a safe working environment.
To be successful in this role, candidates must meet several requirements, including a 2-year associate degree and at least two years of retail experience. The position requires excellent organizational skills, proficiency with retail systems like POS, Word, and Excel, as well as the ability to engage with social media platforms. Strong interpersonal and communication skills, the ability to inspire and motivate teams, and a commitment to fostering an inclusive workplace are essential attributes.
L.L.Bean offers a comprehensive benefits package designed to support employees' health, well-being, and financial goals. The company believes in work-life balance and encourages employees to recharge by connecting with the outdoors, reflecting their core mission of promoting a healthy, inclusive, and engaged workforce. For individuals passionate about the outdoors and retail excellence, joining L.L.Bean provides an opportunity to contribute meaningfully to a respected brand with a vibrant team culture and growth potential.
Job Requirements
- Associate degree or equivalent
- Minimum 2 years of retail experience
- Excellent organizational skills
- Knowledge of POS, Word, Excel and social media platforms
- Ability to build strong partnerships
- Ability to inspire and motivate others
- Positive attitude and high enthusiasm
- Demonstrated commitment to inclusivity
- Strong interpersonal communication skills
- Flexibility to work varied schedules
- Mobility and willingness to relocate a plus
Job Qualifications
- Associate degree or equivalent
- At least 2 years of retail experience in a relevant retailer
- Excellent organizational and time management skills
- Proficiency with POS, Word, Excel and social media platforms
- Strong interpersonal, written and verbal communication skills
- Ability to inspire and motivate others
- Demonstrated ability to foster an inclusive work environment and customer experience
- Capacity for collaborative work with diverse teams and customers
- Ability to work a flexible schedule including nights, weekends and holidays
Job Duties
- Plans, maps and executes floor sets by translating product guides and floor sets into inspiring merchandise presentations
- Analyzes reports and uses business acumen to drive sales
- Completes and supports all visual display and window executions
- Works closely with operations productivity team for efficient floor sets and replenishment
- Executes marketing signage and promotions
- Models and fosters an environment where service is the top priority
- Acts as a leader on duty to drive conversion and sales
- Supports and trains associates, delivering ongoing product knowledge training
- Aids in the achievement of financial measures and area-specific metrics
- Serves as a key holder with store opening and closing responsibilities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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